Microsoft Expert

Are you a tech-savvy individual with a passion for all things Microsoft? Do you have a knack for troubleshooting and providing top-notch customer service? If so, we have the perfect opportunity for you! Best Buy is seeking a highly skilled and knowledgeable Microsoft Expert to join our team. As a Microsoft Expert, you will be responsible for providing exceptional customer service, delivering expert advice and support, and driving sales of Microsoft products. If you have a strong understanding of Microsoft products and a desire to help others, then we want to hear from you!

1. Provide exceptional customer service to all clients, both in person and over the phone.
2. Utilize expert knowledge of Microsoft products to assist customers in their purchase decisions and troubleshoot any technical issues they may encounter.
3. Maintain a thorough understanding of Best Buy's policies and procedures and ensure they are followed at all times.
4. Stay up-to-date on the latest Microsoft products and developments in order to provide accurate and relevant information to customers.
5. Collaborate with team members to drive sales of Microsoft products and meet or exceed sales targets.
6. Act as a brand ambassador for Microsoft within the store, promoting their products and services to customers.
7. Conduct product demonstrations and training sessions for customers to showcase the features and benefits of Microsoft products.
8. Handle customer complaints and resolve any issues in a timely and professional manner.
9. Keep accurate and organized records of all customer interactions, sales, and inventory levels.
10. Continuously seek opportunities to improve customer satisfaction and enhance the overall customer experience.
11. Maintain a neat and organized work area, including displays and product demos, to create an inviting and visually appealing environment for customers.
12. Assist with inventory management, including tracking and restocking of Microsoft products.
13. Adhere to all safety and security protocols to ensure the protection of customers, employees, and company assets.
14. Attend training sessions and stay updated on changes in Microsoft products and services.
15. Collaborate with other team members and departments to ensure a seamless customer experience and drive overall store success.

According to JobzMall, the average salary range for a Microsoft Expert in Champaign, IL, USA is between $70,000 and $110,000 per year. This range can vary depending on factors such as experience, education, and the specific job duties of the Microsoft Expert. Additionally, bonuses and benefits may also affect the overall salary.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.