Geek Squad Agent (Retail Store)

Are you a technology enthusiast who loves to help others? Best Buy is looking for a Geek Squad Agent to join our team! As a Geek Squad Agent, you'll be an important part of our store's success by providing superior customer service and technical support to our customers. You'll be the go-to person for all things tech-related, from fixing broken laptops to offering advice on the latest and greatest gadgets.To be successful in this role, you'll need to be tech-savvy and customer service-oriented. You should have excellent problem solving and communication skills, and be comfortable learning and teaching new technologies. It's also important that you have strong attention to detail and a positive attitude. A background in customer service and a familiarity with computers and tech products is preferred, but not necessary.If this sounds like the perfect opportunity for you, we'd love to hear from you!

Responsibilities:

1. Provide superior customer service and technical support to customers.
2. Assist customers with troubleshooting and fixing broken laptops.
3. Offer advice on the latest and greatest gadgets.
4. Utilize excellent problem solving and communication skills.
5. Stay current on new technologies and be able to teach customers about them.
6. Exercise strong attention to detail.
7. Maintain a positive attitude.
8. Have a background in customer service and familiarity with computers and tech products (preferred but not necessary).

According to JobzMall, the average salary range for a Geek Squad Agent (Retail Store) in Grand Rapids, MI, USA is $15 to $21 per hour. This range is based on salary data collected from various sources, including job postings, industry reports, and other surveys.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.