Geek Squad Agent (Retail Store)

The Geek Squad Agent is an integral part of the Best Buy team, working together to provide outstanding customer service and technical expertise in the retail store. We are looking for a highly motivated, tech-savvy individual who is passionate about helping customers solve their technology challenges and make the most of their technology products.This position requires a customer-focused attitude, excellent communication skills, and a strong understanding of technology. A successful Geek Squad Agent will be detail-oriented and organized, with the ability to work in a fast-paced environment. The ideal candidate will bring energy, enthusiasm, and a commitment to providing the very best service to our customers. To be considered for this role, you must have at least one year of retail sales experience and a high school diploma or equivalent. Additionally, Geek Squad Agents must possess strong computer skills and be able to troubleshoot technical issues. If you possess all of these qualifications and have a passion for technology, we want to hear from you!

Responsibilities:

1. Provide exceptional customer service to customers in the retail store and help them solve their technology challenges.
2. Maintain a customer-focused attitude and excellent communication skills.
3. Possess strong computer skills and be able to troubleshoot technical issues.
4. Remain organized and detail-oriented in a fast-paced environment.
5. Bring energy and enthusiasm to the role.
6. Adhere to Best Buy's customer service standards.
7. Complete sales transactions accurately and efficiently.
8. Keep updated on the latest technology products and trends.
9. Assist with training new Geek Squad Agents.
10. Assist customers in setting up and configuring their technology products.

According to JobzMall, the average salary range for a Geek Squad Agent (Retail Store) in Columbus, OH, USA is $14-$17 per hour. This range includes base pay, overtime, and bonuses.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.