Best Buy

Geek Squad Agent (Retail Store)

Best Buy

Oklahoma City, OK, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you an experienced, detail-oriented individual looking to make a difference in the customer service experience? Best Buy is looking for a Geek Squad Agent to join the team in our retail store. As an Agent, you’ll be the first point of contact for customers seeking help with technology products. We’re looking for an individual with an exceptional ability to troubleshoot, repair, and answer questions about products. If you have a passion for helping people with their tech needs and providing a top-notch customer service experience, this may be the perfect job for you.To be successful in this role, you should possess the following qualifications:• Proven experience working with technology products• Excellent customer service and troubleshooting skills• Knowledge of computer hardware and software• Ability to multitask and work in a fast-paced environment• Willingness to learn about new products and services• Strong communication and interpersonal skills• Flexibility with work scheduleIf you’re looking to make a real difference in the technology industry, we want to hear from you. Apply today to join our team as a Geek Squad Agent at Best Buy!

Responsibilities: 1.Provide excellent customer service experience to customers seeking help with technology products. 2.Troubleshoot, repair, and answer questions about products. 3.Assist customers with computer hardware and software. 4.Multitask and work in a fast-paced environment. 5.Keep up to date with new products and services. 6.Maintain strong communication and interpersonal skills. 7.Be flexible with work schedule.

Where is this job?
This job is located at Oklahoma City, OK, USA
Job Qualifications
  • Ability To Work Independently

  • Strong Customer Service Skills

  • Ability To Communicate Effectively

  • Ability To Learn Quickly

  • Ability To Troubleshoot Complex Problems

  • Technological Aptitude

  • Knowledge Of Various Computer Systems

  • Knowledge Of Various Electronic Devices

Required Skills
  • Testing

  • Programming

  • Networking

  • Troubleshooting

  • customer service

  • Repairing

  • Researching

  • Soldering

  • Installing

  • Advising

  • Diagnosing

  • Assembling

  • Configuring

  • Upgrading

  • Explaining

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Geek Squad Agent (Retail Store) in Oklahoma City, OK, USA is between $9.50 and $13.00 per hour. This range is based on an analysis of data from various sources, including job postings, surveys, and other salary information. The salary range may vary depending on the experience and qualifications of the person applying for the job.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 21st, 2023
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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