Geek Squad Advanced Repair Agent

At Best Buy, we pride ourselves on providing top-notch customer service and technical expertise to our customers. As a Geek Squad Advanced Repair Agent, you will play a crucial role in upholding this standard by providing advanced repair services for a wide range of technology products. We are looking for individuals who are passionate about technology and have a strong desire to help others. If you have a knack for troubleshooting and problem-solving, along with a deep understanding of different devices and operating systems, we encourage you to apply for this exciting opportunity. Join our team and become a valuable member of the Geek Squad family!

1. Perform advanced repair services: As a Geek Squad Advanced Repair Agent, your primary responsibility will be to provide advanced repair services for various technology products such as computers, smartphones, TVs, and appliances.
2. Uphold high customer service standards: At Best Buy, we prioritize providing exceptional customer service. As an Advanced Repair Agent, you will be expected to uphold these standards by being friendly, helpful, and knowledgeable when interacting with customers.
3. Utilize technical expertise: You will be responsible for utilizing your technical expertise to troubleshoot and repair complex issues with different devices and operating systems.
4. Maintain a deep understanding of technology: It is crucial for Advanced Repair Agents to stay updated on the latest technology trends and advancements. You will be expected to continuously expand your knowledge and understanding of various devices and operating systems.
5. Collaborate with team members: As a member of the Geek Squad family, you will be expected to collaborate and work closely with other team members to provide comprehensive and efficient repair services.
6. Educate and assist customers: In addition to providing repair services, you will also be responsible for educating and assisting customers with their technology needs. This may include explaining product features, troubleshooting tips, and setting up new devices.
7. Adhere to company policies and procedures: It is essential to follow all company policies and procedures, including safety protocols, when performing repair services.
8. Maintain accurate records: As an Advanced Repair Agent, you will be responsible for maintaining accurate records of all repairs, including the type of service provided and any parts that were used.
9. Provide recommendations and solutions: In some cases, a repair may not be possible, and you will be responsible for providing customers with alternative solutions or recommendations for their technology needs.
10. Continuously strive for improvement: We value employees who are always looking for ways to improve and provide the best service possible. As an Advanced Repair Agent, you will be expected to continuously seek out opportunities for improvement and provide feedback to help enhance our

According to JobzMall, the average salary range for a Geek Squad Advanced Repair Agent in Longmont, CO, USA is $15-$19 per hour. This may vary depending on the individual's experience, skills, and qualifications. Additionally, Glassdoor reports that the average base pay for an Advanced Repair Agent at Best Buy (the parent company of Geek Squad) is $18 per hour nationwide.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.