Best Buy

Geek Squad Advanced Repair Agent

Best Buy

Wichita, KS, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a tech-savvy problem solver with a passion for helping others? Look no further! Best Buy's Geek Squad is seeking a highly skilled Advanced Repair Agent to join our team. As an Advanced Repair Agent, you will utilize your expert knowledge of technology to diagnose and solve complex issues for our customers. We're looking for someone who is not only knowledgeable in the latest tech trends, but also has excellent communication skills and a strong desire to provide exceptional customer service. If you're ready to join a dynamic team and make a difference in the lives of others, apply now!

  1. Diagnose and repair complex technological issues for customers.
  2. Utilize expert knowledge of technology to provide efficient and effective solutions.
  3. Stay up-to-date with the latest tech trends and advancements.
  4. Communicate effectively with customers to understand and address their needs.
  5. Provide exceptional customer service and ensure customer satisfaction.
  6. Work efficiently and effectively to solve multiple issues within a timely manner.
  7. Collaborate with team members to troubleshoot and resolve complex issues.
  8. Utilize problem-solving skills to resolve technical issues and provide recommendations for improvement.
  9. Maintain accurate records of customer interactions and repairs.
  10. Adhere to company policies and procedures to ensure efficient and safe operations.
  11. Continuously seek opportunities for professional growth and development.
  12. Display a positive attitude and maintain a friendly and approachable demeanor with customers.
  13. Assist in training and mentoring new team members.
  14. Maintain a clean and organized work environment.
  15. Adhere to all safety and security protocols to protect customer data and company assets.
Where is this job?
This job is located at Wichita, KS, USA
Job Qualifications
  • Extensive Technical Knowledge: A Geek Squad Advanced Repair Agent Must Have A Strong Foundation In Computer Hardware And Software, As Well As Experience With Troubleshooting And Diagnosing Technical Issues.

  • Customer Service Skills: As The Face Of Geek Squad, An Advanced Repair Agent Must Be Able To Communicate Effectively With Customers And Provide Top-Notch Customer Service, Even In High-Stress Situations.

  • Problem-Solving Abilities: This Role Requires The Ability To Think Critically And Creatively To Solve Complex Technical Problems. Advanced Repair Agents Must Be Able To Adapt To New Situations And Find Innovative Solutions.

  • Attention To Detail: With The Intricate Nature Of Technology, It Is Crucial For An Advanced Repair Agent To Have A Keen Eye For Detail To Ensure All Repairs Are Completed Accurately And Efficiently.

  • Team Player: Collaboration Is Key In The Geek Squad Team, And An Advanced Repair Agent Must Be Able To Work Well With Others And Contribute To A Positive And Supportive Work Environment.

Required Skills
  • Networking

  • Troubleshooting

  • Software

  • Communication

  • Time Management

  • Attention to detail

  • customer service

  • Maintenance

  • Technical

  • Problem-Solving

  • hardware

  • Repair

  • Diagnostics

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Geek Squad Advanced Repair Agent in Wichita, KS, USA is $17.00 - $28.00 per hour. This can vary depending on the individual's level of experience, education, and location. Salary ranges can also vary based on the specific job responsibilities and duties assigned to the position. It is important to note that these salary ranges are estimates and may be subject to change.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 2nd, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started