Geek Squad Advanced Repair Agent

Are you a tech enthusiast who loves solving complex technical problems? Best Buy is looking for a Geek Squad Advanced Repair Agent to provide the highest level of technical support and troubleshooting for our customers. This position requires a combination of technical expertise, customer service, and problem-solving skills.If you have a passion for technology and a knack for customer service, then we want to hear from you! The ideal candidate for this position will have experience in remote hardware and software support, excellent communication and customer service skills, and a knack for troubleshooting.We are looking for candidates who take ownership of customer issues and ensure they are resolved in a timely manner with a focus on customer satisfaction. This position requires a reliable, independent, self-starter who is comfortable working in a fast-paced environment. If you have the necessary skills and qualifications, we want to hear from you!

Responsibilities:

1. Provide technical support and troubleshooting to customers regarding remote hardware and software issues.
2. Develop customer service and problem-solving skills in order to ensure customer satisfaction.
3. Take ownership of customer issues and ensure they are resolved in a timely manner.
4. Remain current on the latest technological advancements and trends.
5. Maintain a reliable, independent, and self-starter attitude in order to work in a fast-paced environment.
6. Demonstrate excellent communication and customer service skills.
7. Utilize problem-solving skills to resolve customer issues.
8. Ensure customer inquiries and requests are handled with care and diligence.

According to JobzMall, the average salary range for a Geek Squad Advanced Repair Agent in Boca Raton, FL, USA is approximately between $33,000 - $37,000 per year. This range may vary depending on experience, qualifications, and other factors.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.