Best Buy

Geek Squad Advanced Repair Agent

Best Buy

Champaign, IL, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a tech-savvy individual looking for an opportunity to help customers with their technological needs? Best Buy is looking for a Geek Squad Advanced Repair Agent to join our team. As an Advanced Repair Agent, you will be responsible for troubleshooting and repairing a wide range of products, from computers and laptops to home theater systems and gaming consoles. Our ideal candidate is someone who is passionate about technology and has a strong knowledge of computer hardware and software.The successful candidate should have a minimum of two years of experience in computer repair and troubleshooting, and must have the ability to communicate and explain technical solutions in a clear and concise manner. Our Geek Squad Advanced Repair Agents are expected to be customer service-oriented, able to work independently, and have a positive attitude. If you have the qualifications and have a passion for technology, apply to join our team today!

Responsibilities:

  1. Troubleshoot and repair various technological products, such as computers, laptops, home theater systems, and gaming consoles
  2. Possess a strong knowledge of computer hardware and software, with at least two years of experience in computer repair and troubleshooting
  3. Communicate and explain technical solutions in a clear and concise manner
  4. Provide excellent customer service to customers
  5. Work independently and have a positive attitude
  6. Keep up to date on current technologies and products
Where is this job?
This job is located at Champaign, IL, USA
Job Qualifications
  • Excellent Written And Verbal Communication Skills

  • Ability To Troubleshoot Complex Hardware And Software Issues

  • Advanced Knowledge Of Operating Systems (Windows

  • Ios

  • Android

  • Etc)

  • Understanding Of Computer Hardware Components

  • Ability To Provide Excellent Customer Service

  • Ability To Work Independently And In A Team

  • Experience With Networking And Server Technologies

  • Extensive Knowledge Of Computer Repair And Maintenance

Required Skills
  • Security

  • Programming

  • Networking

  • Troubleshooting

  • Software

  • Technical Support

  • Problem Solving

  • customer service

  • Electronics

  • installation

  • Soldering

  • hardware

  • Repair

  • Diagnostics

  • Data Recovery

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Positive Attitude

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Geek Squad Advanced Repair Agent in Champaign, IL, USA is $19.00 - $24.00 per hour. This range is based on the salary data collected from various sources.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 21st, 2023
Apply BeforeJune 21st, 2025
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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