Geek Squad Advanced Repair Agent

We’re looking for a highly skilled Geek Squad Advanced Repair Agent who can rapidly diagnose repair issues for our customers. As an Advanced Repair Agent, you’ll be working with customers in our stores, as well as online and over the phone. You’ll need to be knowledgeable about the latest technologies and be able to communicate well with customers to provide an exceptional repair experience.The ideal candidate will have a genuine passion for customer service and repair work as well as an outgoing personality. You should enjoy working with people and have a solid technical background. You should also have a flexible schedule that allows you to be available during store hours.To be successful in this role, you’ll need to have excellent communication and problem-solving skills. You should also be comfortable with using various tools and be able to work independently. A Bachelor’s degree in Information Technology or a related field is preferred but not required.If you have a passion for technology and helping people, we’d love to hear from you!

Responsibilities:

1. Rapidly diagnose repair issues for customers in stores, online, and over the phone.
2. Remain knowledgeable about the latest technologies.
3. Provide exceptional customer service and repair experiences.
4. Possess a genuine passion for customer service and repair work.
5. Have an outgoing personality and enjoy working with people.
6. Possess a solid technical background.
7. Have a flexible schedule that allows for availability during store hours.
8. Possess excellent communication and problem-solving skills.
9. Be comfortable using various tools.
10. Work independently.
11. Possess a Bachelor’s degree in Information Technology or a related field (preferred, not required).

According to JobzMall, the average salary range for a Geek Squad Advanced Repair Agent in Phoenix, AZ, USA is between $13.00 and $17.00 per hour. Additionally, the median salary for this position is listed as $15.00 per hour.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.