Best Buy

Custom In-Home Installer

Best Buy

Lynchburg, VA, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a tech-savvy individual with a passion for providing exceptional customer service? Do you enjoy tackling new challenges and finding solutions for complex problems? If so, Best Buy is looking for you to join our team as a Custom In-Home Installer. As a Custom In-Home Installer, you will play a crucial role in delivering top-notch technology solutions to our customers in the comfort of their own homes. We are seeking individuals who are detail-oriented, self-motivated, and have a strong understanding of technology and home installation processes. If this sounds like you, we encourage you to apply and become a part of our dynamic and innovative team at Best Buy.

  1. Install and set up custom technology solutions in customers' homes, including but not limited to TVs, sound systems, and home automation devices.
  2. Provide exceptional customer service by communicating effectively with customers, addressing their needs and concerns, and ensuring their satisfaction with installed products.
  3. Troubleshoot and resolve complex technological issues, utilizing strong problem-solving skills and technical knowledge.
  4. Maintain a high level of professionalism and represent the Best Buy brand, ensuring a positive customer experience.
  5. Adhere to company and industry safety standards while performing installations, ensuring the safety of both customers and team members.
  6. Keep up-to-date with the latest technology and installation processes, attending training and development opportunities provided by Best Buy.
  7. Collaborate with team members and other departments to ensure efficient and effective installation processes.
  8. Maintain accurate and organized records of installations, including product information, customer interactions, and any issues encountered.
  9. Proactively identify opportunities to upsell and cross-sell products and services to customers, increasing revenue and customer satisfaction.
  10. Participate in team meetings and provide feedback on ways to improve processes and procedures for better customer service and efficiency.
  11. Represent Best Buy in a positive and professional manner at all times, both with customers and within the community.
  12. Maintain a clean and organized work vehicle and all necessary tools and equipment for installations.
  13. Adapt to changing schedules and work demands, including working weekends and evenings as needed.
  14. Uphold Best Buy's policies and procedures, including those related to privacy and data protection, while handling customer information and personal data.
Where is this job?
This job is located at Lynchburg, VA, USA
Job Qualifications
  • Extensive Knowledge Of Home Theater And Audio Equipment: A Successful Custom In-Home Installer At Best Buy Should Have A Deep Understanding Of The Latest Home Theater And Audio Technology, Including Sound Systems, Televisions, Projectors, And Other Related Equipment.

  • Strong Technical Skills: The Job Of A Custom In-Home Installer Involves Setting Up And Troubleshooting Various Electronic Systems, So The Ideal Candidate Should Possess Strong Technical Skills And Be Familiar With Different Installation Methods And Techniques.

  • Excellent Customer Service Skills: As A Representative Of Best Buy, A Custom In-Home Installer Should Have Exceptional Customer Service Skills To Provide A Positive And Professional Experience For Clients. This Includes Being Patient, Friendly, And Able To Effectively Communicate With Customers.

  • Physical Ability And Dexterity: The Job Of A Custom In-Home Installer Requires Physical Labor, Such As Lifting And Moving Heavy Equipment, Crawling Through Tight Spaces, And Working On Ladders. Therefore, Candidates Should Be Physically Fit And Have Good Dexterity To Handle These Tasks Safely And Efficiently.

  • Time Management And Organization Skills: Custom In-Home Installers At Best Buy Often Work On Multiple Projects At Once, So Being Able To Manage Time Effectively And Stay Organized Is Crucial. This Includes Being Able To Prioritize Tasks, Meet Project Deadlines, And Keep Accurate Records Of Installation And Service Calls.

Required Skills
  • Communication Skills

  • Troubleshooting

  • Time Management

  • Attention to detail

  • customer service

  • Organization

  • Problem-Solving

  • Technical Expertise

  • Equipment Handling

  • Wiring And Cabling

  • Audiovisual Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Custom In-Home Installer in Lynchburg, VA, USA is between $35,000 and $50,000 per year. This can vary depending on the specific company, experience level, and skills of the individual.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 26th, 2024
Apply BeforeSeptember 18th, 2025
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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