Best Buy

Consumer Electronic Installation Assistant

Best Buy

Austin, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about consumer electronics and love helping customers make the most out of their technology? Are you a problem solver with a knack for installing and setting up devices? If so, we have the perfect opportunity for you! Best Buy is seeking a skilled and customer-oriented Consumer Electronic Installation Assistant to join our team. In this role, you will play a crucial part in ensuring our customers have a seamless and enjoyable experience with their new electronics. If you have a strong technical aptitude, excellent communication skills, and a desire to excel in a fast-paced environment, we want to hear from you!

  1. Provide exceptional customer service by greeting and assisting customers with their consumer electronic needs.
  2. Demonstrate expert knowledge of various consumer electronic products and their functionalities to assist customers in making purchase decisions.
  3. Install and set up consumer electronic devices for customers in a timely and efficient manner.
  4. Troubleshoot and resolve any technical issues that may arise during the installation process.
  5. Educate customers on how to use and maintain their new devices for optimal performance.
  6. Keep up-to-date with the latest trends and advancements in consumer electronics to provide customers with accurate and relevant information.
  7. Collaborate with other team members to ensure a seamless and consistent customer experience.
  8. Maintain a clean and organized work area to provide a professional and welcoming environment for customers.
  9. Adhere to all company policies and procedures, including safety guidelines, while performing installations.
  10. Continuously strive to meet and exceed sales targets and customer satisfaction goals.
  11. Keep detailed records of customer interactions and installations to track performance and identify areas for improvement.
  12. Actively participate in training and development opportunities to expand knowledge and skills.
  13. Maintain a positive and professional attitude at all times, even in challenging situations.
  14. Proactively identify and report any issues or concerns to management for resolution.
  15. Embrace and promote the company's values and culture, including a focus on diversity and inclusion.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Technical Knowledge: The Ideal Candidate Should Have A Strong Understanding Of Various Consumer Electronic Products, Including Tvs, Speakers, Home Theater Systems, And Smart Home Devices. They Should Also Be Familiar With Installation Techniques And Troubleshooting Common Issues.

  • Communication Skills: Good Communication Skills Are Essential For This Role, As The Installation Assistant Will Be Interacting With Customers On A Daily Basis. They Should Be Able To Explain Technical Information In A Clear And Concise Manner And Have The Ability To Handle Customer Inquiries And Concerns Effectively.

  • Attention To Detail: Installing Consumer Electronics Requires Precision And Attention To Detail. The Candidate Should Have A Keen Eye For Detail And Be Able To Follow Instructions Accurately To Ensure That Installations Are Completed Correctly And Efficiently.

  • Physical Stamina: This Job May Involve Lifting And Moving Heavy Equipment, Climbing Ladders, And Working In Tight Spaces. The Ideal Candidate Should Be Physically Fit And Able To Handle The Demands Of The Job.

  • Customer Service Orientation: As A Representative Of Best Buy, The Installation Assistant Should Have A Customer-Centric Approach And Be Committed To Providing Excellent Service. They Should Be Friendly, Patient, And Able To Maintain A Positive Attitude, Even In Challenging Situations.

Required Skills
  • Troubleshooting

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • customer service

  • Teamwork

  • Organization

  • Problem-Solving

  • Adaptability

  • Product

  • Technical Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Consumer Electronic Installation Assistant in Austin, TX, USA is $31,000 to $52,000 per year. This may vary depending on the specific company, location, and level of experience. Some factors that may affect salary include the size and type of company, the complexity of the installation projects, and the level of customer service and technical skills required for the job. Experience and certifications in related fields may also impact salary potential.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 2nd, 2024
Apply BeforeOctober 17th, 2025
This job posting is from a verified source. 
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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