Best Buy

Certified Apple Expert

Best Buy

Louisville, KY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you passionate about Apple products? Are you looking for a job that lets you interact with customers and tech-savvy devices? Then you may be a great fit for the Certified Apple Expert position at Best Buy. We are looking for a detail-oriented individual with outstanding customer service skills and experience with Apple products to join our team.The ideal candidate for this role should have a high level of technical knowledge on various Apple products, as well as the ability to troubleshoot problems. You should also be able to provide helpful customer service to ensure a pleasant and efficient shopping experience. To succeed in this role, you must also be able to work independently, think on your feet, and have an organized approach to your work.If you think you have what it takes to be a Certified Apple Expert at Best Buy, then we want to hear from you!

Responsibilities:

  1. Provide high-level technical support for Apple products.
  2. Troubleshoot and resolve customer issues with Apple products.
  3. Assist customers with product information and recommendations.
  4. Demonstrate product features and capabilities.
  5. Respond to customer inquiries in a timely manner.
  6. Maintain a positive customer service attitude and approach.
  7. Stay up-to-date with Apple product trends and changes.
  8. Work independently and think on your feet.
  9. Follow organizational procedures and policies.
  10. Monitor inventory and replenish stock as needed.
Where is this job?
This job is located at Louisville, KY, USA
Job Qualifications
  • Strong Communication And Interpersonal Skills

  • Excellent Customer Service Skills

  • Ability To Explain Technical Concepts To Customers

  • Knowledge Of Apple Products And Software

  • Technical Problem-Solving Ability

  • Knowledge Of Apple Repair Services

  • Ability To Demonstrate Apple Products To Customers

  • Ability To Troubleshoot Macos And Ios Issues

Required Skills
  • Data Entry

  • Inventory Management

  • Networking

  • Network Security

  • Sales

  • Problem Solving

  • customer service

  • Technical Writing

  • Software Installation

  • System Administration

  • Hardware Repair

  • Mac Troubleshooting

  • Ios Support

  • Apple Product Setup

  • Apple Support

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • Critical thinking

  • Teamwork

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Certified Apple Expert in Louisville, KY, USA is $35,000 to $75,000 per year. This range can vary depending on the company and the individual's experience, expertise, and certifications.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 21st, 2023
Apply BeforeMay 22nd, 2025
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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