Certified Apple Expert

Are you passionate about Apple products? Do you have a knack for troubleshooting and solving technical problems? The Best Buy team is currently looking for an experienced and knowledgeable Certified Apple Expert to join our team.To be successful in this role, you must have a strong understanding of Apple products and a demonstrated track record of providing excellent customer service. You must also have a valid Apple certification. The ideal candidate will be highly organized, patient, and have excellent communication skills. We’re looking for someone who is passionate about Apple products and can effectively and accurately answer customer questions about products and services. As a Certified Apple Expert, you will have the opportunity to use your expertise to help customers find the right Apple products to meet their needs.

Responsibilities:

1. Provide excellent customer service while helping customers find the right Apple products to meet their needs.
2. Stay up to date on the latest Apple products, services, and technologies.
3. Troubleshoot and solve technical problems for customers.
4. Ensure customers are satisfied with their Apple products and services.
5. Demonstrate excellent communication skills when answering customer questions.
6. Use organizational skills to keep track of customer inquiries and orders.
7. Maintain a valid Apple certification.
8. Provide outstanding customer experience through product knowledge and courteous service.

According to JobzMall, the average salary range for a Certified Apple Expert in Fort Collins, CO, USA is $63,054 - $72,000. This range is based on salaries submitted by employers and anonymous employees.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.