Certified Apple Expert

Are you an Apple aficionado with an eye for detail and customer service? Best Buy is looking for a Certified Apple Expert to join our team! We are looking for an experienced technology enthusiast with excellent communication skills and a passion for Apple products. The ideal candidate is an expert in Apple products and services, and is eager to provide customers with the best possible shopping experience. The successful candidate will have the necessary qualifications to become a Certified Apple Expert.Required Qualifications:• Proven technical knowledge of Apple products and services• Ability to build strong customer relationships• Excellent verbal and written communication skills• Ability to work in a fast-paced environment• Professional, friendly, and outgoing demeanor• Ability to multitask and handle multiple customer requests simultaneously• Flexibility to work evenings, weekends, and holidays as needed

Responsibilities: • Provide customers with technical support for Apple products and services • Guide customers through their Apple product purchases • Assist customers with troubleshooting and repairs for Apple devices • Remain informed about all current Apple products and services • Educate customers on Apple products and services in a friendly and professional manner • Perform sales transactions for Apple products and services • Maintain a clean and organized work environment • Handle customer complaints and inquiries with a positive attitude • Ensure compliance with Apple’s standards for customer service • Track customer feedback and suggest improvements to enhance customer experience

According to JobzMall, the average salary range for a Certified Apple Expert in Grand Rapids, MI, USA is between $35,000 and $50,000 per year. This range can vary based on experience, education, certifications, and other factors.

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.