Best Buy

Certified Apple Expert

Best Buy

Boca Raton, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Best Buy is looking for an experienced and passionate individual to fill the role of Certified Apple Expert. In this role, you will be a key member of the Best Buy team by providing exceptional customer service to Apple customers. You will be the go-to person for Apple products, services, and software. As a Certified Apple Expert, you will need to have a deep understanding of Apple products and services and be able to communicate that knowledge to customers in a friendly and professional manner. We are looking for a highly organized, customer-focused individual who is passionate about Apple products and services. You will need to have a minimum of two years of experience in sales, retail, or customer service. A working knowledge of Apple products, software, and services is preferred. You must also have excellent communication and problem-solving skills, a professional demeanor, and the ability to work well in a team environment. If you are an enthusiastic and tech-savvy individual who is up to the challenge of providing exceptional customer service in a fast-paced environment, then this may be the perfect job for you.

Responsibilities:

  1. Provide exceptional customer service to Apple customers.
  2. Have a deep understanding of Apple products and services and be able to communicate that knowledge to customers in a friendly and professional manner.
  3. Have a minimum of two years of experience in sales, retail, or customer service.
  4. Have a working knowledge of Apple products, software, and services.
  5. Have excellent communication and problem-solving skills.
  6. Have a professional demeanor and the ability to work well in a team environment.
  7. Maintain a fast-paced environment and provide exceptional customer service.
Where is this job?
This job is located at Boca Raton, FL, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Strong Technical Aptitude

  • Thorough Knowledge Of Apple Products

  • Understanding Of Mac Os And Ios Operating Systems

  • Familiarity With Apple Software And Services

  • Ability To Troubleshoot Apple Hardware And Software Issues

  • Ability To Recommend Products And Services

  • Ability To Train Other Team Members

Required Skills
  • Security

  • Programming

  • Training

  • Networking

  • Troubleshooting

  • Sales

  • Technical Support

  • Product knowledge

  • MacOS

  • iOS

  • customer service

  • System integration

  • Repair

  • Diagnostics

  • Applecare

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Certified Apple Expert in Boca Raton, FL, USA is $30,000 to $50,000 per year. This range can vary depending on experience and qualifications, as well as the location and employer.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 21st, 2023
Apply BeforeAugust 19th, 2025
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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