Are you an Apple enthusiast looking to use your expertise to help customers find the perfect product to meet their needs? Best Buy is currently seeking a Certified Apple Expert to join our team. In this role, you will provide a superior level of customer service and technical support to customers looking for Apple products. You will be responsible for demonstrating product features and benefits, offering advice and solutions, and helping customers make informed purchasing decisions.To be successful in this role, you must possess an in-depth knowledge of Apple products, their features, and their functions. You must also be friendly and outgoing, with a passion for helping customers find the right product to meet their needs. A successful candidate will also have a strong work ethic, be highly organized, and able to work effectively in a team environment. If you have an aptitude for technology, a desire to help people, and a passion for Apple products, then this could be the perfect job for you.
Responsibilities:
- Provide superior customer service and technical support to customers looking for Apple products.
- Demonstrate product features and benefits, offer advice and solutions, and help customers make informed purchasing decisions.
- Possess an in-depth knowledge of Apple products, their features, and their functions.
- Maintain a friendly and outgoing demeanor with customers.
- Display a strong work ethic and be highly organized.
- Work effectively in a team environment.
- Utilize aptitude for technology to help customers find the right product to meet their needs.
Excellent Communication Skills
Ability To Multitask
Ability To Work Independently
Tech Savvy
Apple Product Knowledge
Customer Service Skills
Troubleshooting Experience
Ability To Upsell Products
Security
Programming
Training
Networking
Troubleshooting
Support
Sales
iOS
Automation
Mac
Configuration
Upgrades
Diagnostics
Repairs
Data Recovery
Communication
Leadership
Negotiation
Time management
Interpersonal Skills
Critical thinking
Teamwork
Adaptability
Problem-Solving
self-management
According to JobzMall, the average salary range for a Certified Apple Expert in Columbus, OH, USA is between $15 and $22 per hour. This includes salary ranges from entry-level to experienced professionals. The salary range can vary depending on the individual's skills and experience.
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Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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