We are looking for a passionate and dedicated Certified Apple Expert to join the team at Best Buy. You will have deep knowledge of Apple products and the ability to share your expertise with customers. As part of the Best Buy team, you will help customers find the right solutions for their needs.The ideal candidate for this position has a proven record of success in providing excellent customer service. In addition to excellent customer service skills, we require that the Certified Apple Expert have a minimum of 2 years of experience working with Apple products. You should also have a strong working knowledge of the latest Apple products, applications, and services.If you are an enthusiastic and motivated person who loves Apple, join the Best Buy team as a Certified Apple Expert and help us deliver the best customer experience!
Responsibilities:
- Provide excellent customer service and support to customers.
- Demonstrate a deep knowledge of Apple products, applications, and services.
- Assist customers in finding the best solutions and products for their needs.
- Stay up to date with the latest Apple products, applications, and services.
- Maintain a positive and professional attitude with customers.
- Provide technical assistance and troubleshooting support for Apple products.
- Assist customers with Apple product registration and warranty information.
- Generate sales leads and promote Apple products and services.
- Assist with store merchandising, stocking, and product displays.
- Assist with inventory management and ordering of Apple products.
Excellent Customer Service Skills
Strong Technical Aptitude
Ability To Multitask And Prioritize Tasks
Ability To Work Independently And In A Team Environment
In-Depth Knowledge Of Apple Products And Services
Ability To Troubleshoot And Diagnose Product Problems
Ability To Explain Technical Information To Customers In A Clear And Concise Manner
Knowledge Of Various Operating Systems And Applications
Training
Networking
Troubleshooting
Sales
Technical Support
customer service
Software Installation
Diagnostics
System Optimization
Backup Solutions
Ios Support
Mac Support
Apple Product Knowledge
Product Upgrades
Service Repairs
Communication
Leadership
Time management
Interpersonal Skills
creativity
Critical thinking
Organizational skills
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Certified Apple Expert in Myrtle Beach, SC, USA is between $20,000 and $50,000 per year. Salary ranges may vary depending on experience, education, and other factors.
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Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.
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