Best Buy

Certified Apple Expert

Best Buy

Los Angeles, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you an Apple Certified Expert looking for an opportunity to join a leading electronics retailer? Best Buy is looking for an enthusiastic, knowledgeable, and customer-focused Certified Apple Expert to join our team.As a Certified Apple Expert, you will be the go-to-person for all things Apple at Best Buy. You will be responsible for building relationships with customers, providing knowledgeable advice about Apple products, and helping customers find the perfect Apple device for their needs.The ideal candidate will have a passion for Apple products, a strong customer service background, and a commitment to providing a positive customer experience. You must also have a valid Apple certification.If you have the required qualifications and are eager to join a team of enthusiastic Apple experts, then we want to hear from you!

Responsibilities:

  1. Build relationships with customers, providing knowledgeable advice about Apple products.
  2. Help customers find the perfect Apple device for their needs.
  3. Demonstrate expertise in all Apple products.
  4. Maintain a positive and professional attitude when interacting with customers.
  5. Stay up-to-date on the latest Apple products, services, and technologies.
  6. Provide technical support and troubleshooting for Apple products.
  7. Assist customers with setup and configuration of Apple products.
  8. Ensure customer satisfaction by providing timely and accurate solutions.
  9. Provide a high level of customer service that exceeds customer expectations.
  10. Remain compliant with Apple certification requirements.
Where is this job?
This job is located at Los Angeles, CA, USA
Job Qualifications
  • Strong Problem-Solving Skills

  • Excellent Customer Service Skills

  • Good Communication Skills

  • Ability To Multitask

  • Technical Aptitude

  • Knowledge Of Apple Products

  • Experience In Retail Sales

  • Familiarity With Apple Software And Hardware

Required Skills
  • Consulting

  • Training

  • Networking

  • Troubleshooting

  • Support

  • Communication

  • Sales

  • iOS

  • Mac OS

  • Icloud

  • itunes

  • Upgrades

  • Diagnostics

  • Repairs

  • Accessories

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Certified Apple Expert in Los Angeles, CA, USA is $35,000 - $50,000 per year.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 21st, 2023
Apply BeforeJune 21st, 2025
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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