Best Buy

Certified Apple Expert

Best Buy

Portland, OR, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you an Apple enthusiast looking to channel your passion for the tech giant’s devices into a career? Best Buy is currently looking for a Certified Apple Expert to join our team and help our customers explore the world of Apple products. This position requires a customer-focused attitude, strong knowledge of Apple products, and a willingness to learn. If you meet the required qualifications and are eager to help customers get the most out of their Apple devices, we would love to hear from you!

Responsibilities:

  • Assist customers with exploring the world of Apple products and help them find the best product to suit their needs
  • Offer customers advice and recommendations on Apple devices
  • Provide technical assistance to customers on the use and troubleshooting of Apple products
  • Follow up with customers to ensure satisfaction with Apple products
  • Stay up-to-date on new Apple products and services
  • Create and maintain a pleasant and inviting shopping environment for customers
  • Ensure compliance with all company policies and procedures
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Explain Technical Concepts To Customers

  • Apple Certification

  • Strong Technical Knowledge Of Apple Products

  • Excellent Problem Solving Abilities

  • Familiarity With Mac Os Systems

  • Experience Troubleshooting Apple Products

  • Familiarity With Apple Software

Required Skills
  • Networking

  • Troubleshooting

  • Data Backup

  • Accessibility

  • Device Setup

  • System Updates

  • Printer Configuration

  • Applecare

  • Mac Support

  • Ios Troubleshooting

  • Icloud Setup

  • App Installation

  • Home Sharing

  • Apple Pay

  • Pro Apps

Soft Skills
  • Communication

  • Interpersonal

  • Leadership

  • Time management

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Certified Apple Expert in Portland, OR, USA is $45,000 to $70,000 per year. This range includes both the base salary and any bonuses or commission a Certified Apple Expert may receive. The salary range is based on the job market in Portland, OR, USA, and may vary depending on location, experience, and other factors.

Additional Information
Best Buy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 21st, 2023
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Best Buy

Best Buy Co., Inc. provides consumer electronics, home office products, entertainment products, appliances and related services. It operates through two business segments: Domestic and International. The Domestic segment is comprised of the operations in all states, districts and territories of the U.S., operating under various brand names, including but not limited to, Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales. The International segment is comprised of all operations outside the U.S. and its territories, which includes Canada and Mexico. It also markets its products under the brand names: Best Buy, Geek Squad, Magnolia Audio Video and Pacific Sales.

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