Belk

Salon Coordinator

Belk
Raleigh, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about the beauty industry and thrive in a fast-paced environment? Do you have strong organizational skills and a natural ability to provide exceptional customer service? If so, we have an exciting opportunity for you as a Salon Coordinator at Belk! As the Salon Coordinator, you will be the first point of contact for our salon guests and play a crucial role in ensuring their experience is nothing short of exceptional. We are looking for someone who is friendly, detail-oriented, and has a love for all things beauty. If this sounds like you, we would love to hear from you! Keep reading for more details on this exciting opportunity.

  1. Greet and welcome salon guests with a friendly and positive attitude.
  2. Serve as the first point of contact for all salon inquiries and appointments.
  3. Manage the salon's schedule and ensure appointments are properly booked and confirmed.
  4. Maintain a clean and organized salon environment, including the reception area and retail displays.
  5. Provide exceptional customer service by addressing any guest concerns or complaints in a timely and professional manner.
  6. Process payments and manage cash handling procedures accurately.
  7. Keep track of inventory and stock levels, placing orders as needed.
  8. Collaborate with the salon team to ensure a seamless and efficient guest experience.
  9. Stay up-to-date on current beauty trends and products to assist guests with their retail purchases.
  10. Assist in marketing efforts to promote the salon and its services.
  11. Train and supervise salon assistants, ensuring they are providing quality service to guests.
  12. Maintain confidentiality of guest information and adhere to all salon policies and procedures.
  13. Monitor and maintain salon equipment and supplies.
  14. Continuously strive to improve the overall guest experience and provide feedback to management on ways to enhance operations.
  15. Attend regular trainings and meetings to stay informed on company policies, procedures, and new products or services.
Where is this job?
This job is located at Raleigh, NC, USA
Job Qualifications

  • Excellent Communication Skills: A Salon Coordinator At Belk Must Have Strong Verbal And Written Communication Skills To Effectively Interact With Clients, Salon Staff, And Other Departments Within The Store.

  • Organizational Skills: The Ability To Multitask And Stay Organized Is Crucial For A Salon Coordinator. They Must Be Able To Manage Appointments, Inventory, And Other Administrative Tasks Efficiently To Ensure The Smooth Operation Of The Salon.

  • Customer Service Experience: Belk Values Exceptional Customer Service, And A Salon Coordinator Should Have Previous Experience In A Customer-Facing Role. This Includes The Ability To Handle Difficult Situations With Grace And Maintain A Positive Attitude At All Times.

  • Knowledge Of Salon Services And Products: A Salon Coordinator Should Have A Good Understanding Of The Various Salon Services And Products Offered At Belk. They Should Also Be Able To Recommend Products To Clients And Answer Any Questions They May Have.

  • Team Player Mentality: The Salon Coordinator Will Work Closely With The Salon Stylists And Other Staff Members, So They Must Be A Team Player. This Includes Being Willing To Help Out With Tasks Outside Of Their Job Description And Fostering A Positive And Collaborative Work Environment.

Required Skills

  • Inventory Management

  • Communication

  • Time Management

  • Scheduling

  • Multitasking

  • customer service

  • Merchandising

  • Sales Support

  • Organization

  • Problem-Solving

  • Team Coordination

  • Technical Proficiency

Soft Skills

  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Work ethic

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Salon Coordinator in Raleigh, NC, USA is $28,000 to $45,000 per year. This can vary depending on factors such as experience, education, and the specific salon or company. Salon Coordinators may also receive additional benefits such as commission or tips.

Additional Information
Belk is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 18th, 2024
Apply BeforeJune 21st, 2025
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About Belk

Belk, Inc., is an American department store chain founded in 1888 by William Henry Belk in Monroe, North Carolina, with nearly 300 locations in 16 states. Belk stores and Belk.com offer apparel, shoes, accessories, cosmetics, home furnishings and wedding registry.

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