Belk

Field Operations Manager

Belk

Charlotte, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

As a Field Operations Manager at Belk, you will play a crucial role in ensuring our retail stores run smoothly and efficiently. We are seeking a highly organized and driven individual to oversee and manage the daily operations of multiple store locations. If you have a passion for retail and possess strong leadership skills, this may be the perfect opportunity for you. Join our team and make a difference in the success of our stores while growing your career with a well-respected company.

  1. Oversee and manage the daily operations of multiple Belk retail stores.
  2. Ensure that store operations are running smoothly and efficiently.
  3. Develop and implement strategies to increase store efficiency and productivity.
  4. Monitor store performance and make necessary adjustments to meet sales and profit targets.
  5. Train and supervise store managers and other staff members.
  6. Develop and maintain strong relationships with store managers and other team members.
  7. Ensure that all stores are properly staffed and that employees are trained to perform their job duties effectively.
  8. Ensure that all stores are following company policies and procedures.
  9. Conduct regular store visits to assess operations, identify areas for improvement, and provide feedback.
  10. Collaborate with other departments such as merchandising, marketing, and HR to drive store success.
  11. Assist in the development and implementation of new store initiatives.
  12. Monitor inventory levels and ensure proper stock levels are maintained.
  13. Implement loss prevention measures to minimize shrink and ensure store security.
  14. Address customer complaints and resolve any issues in a timely and professional manner.
  15. Provide regular updates and reports on store performance to upper management.
  16. Stay up-to-date with industry trends and competitors to make informed decisions.
  17. Foster a positive and collaborative work environment within the stores.
  18. Identify and develop talent within the stores for future leadership roles.
  19. Act as a role model for the company's values and culture.
  20. Continuously strive to improve store operations and drive overall company success.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Strong Leadership Skills: A Field Operations Manager At Belk Should Possess Strong Leadership Skills To Effectively Manage And Motivate A Team Of Field Staff.

  • Experience In Retail Operations: Candidates Should Have A Minimum Of 3-5 Years Of Experience In Retail Operations, Preferably In A Managerial Role. This Includes Knowledge Of Inventory Management, Visual Merchandising, And Customer Service.

  • Excellent Communication Skills: The Ability To Communicate Effectively With Both Internal And External Stakeholders Is Crucial For A Field Operations Manager At Belk. This Includes Written And Verbal Communication, As Well As The Ability To Present Information And Provide Feedback.

  • Analytical And Problem-Solving Skills: Belk's Field Operations Manager Must Be Able To Analyze Data, Identify Trends, And Develop Solutions To Improve Operational Efficiency And Drive Sales.

  • Bachelor's Degree In Business Or Related Field: A Bachelor's Degree In Business, Retail Management, Or A Related Field Is Preferred For This Role. This Demonstrates A Solid Foundation In Business Principles And Operations Management.

Required Skills
  • Communication

  • Time Management

  • Team Management

  • Budget management

  • Inventory Control

  • customer service

  • Quality Control

  • Merchandising

  • Sales Analysis

  • staff training

  • Problem-Solving

  • Vendor Relations

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Field Operations Manager in Charlotte, NC, USA is $81,000 to $100,000 per year. This range can vary depending on the specific industry, company, and level of experience.

Additional Information
Belk is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 18th, 2024
Apply BeforeMay 22nd, 2025
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About Belk

Belk, Inc., is an American department store chain founded in 1888 by William Henry Belk in Monroe, North Carolina, with nearly 300 locations in 16 states. Belk stores and Belk.com offer apparel, shoes, accessories, cosmetics, home furnishings and wedding registry.

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