ServiceNow Developer/Administrator

Work on ServiceNow configuration, custom development, and production support of the ITSM modules following the best practices. Set up new configuration and integrations with various monitoring tools leveraging the ITOM modules specifically on Discovery and Event Management. Perform day to day administration of the ServiceNow tool, including making approved changes to process and work flows. Work on the upgrade of the tool to the latest version. Maintain the integrity of the ServiceNow tool across production and non-production environments. Developing workflow customizations and supporting the Service transformation teams. Work with business users to identify and refine business requirements and workflows. Develop clear and concise technical & process documentation. Communicate ServiceNow process, operations and capability information to all levels of management effectively. Review stories to ensure requirements are clearly understood and aligned to program guiding principles and provide guidance to Junior developers on best direction for configuration.

According to JobzMall, the average salary range for a ServiceNow Developer/Administrator in 650 Liberty Ave, Union, NJ 07083, USA is $70,000 - $90,000 per year. This range can vary depending on the type of experience the ServiceNow Developer/Administrator has and the company they work for.

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