Patient Financial Representative

Welcome to BayCare Health System, where we are dedicated to providing exceptional healthcare services to our community. We are currently seeking a highly motivated and detail-oriented individual to join our team as a Patient Financial Representative. As a Patient Financial Representative, you will play a crucial role in ensuring our patients receive accurate and timely billing and payment services. We are looking for candidates who possess strong communication skills, a customer service mindset, and a passion for helping others. If you are interested in being a part of a dynamic and patient-focused organization, we encourage you to apply for this position.

1. Accurate Billing: The Patient Financial Representative will be responsible for accurately billing patients for the services they receive at BayCare Health System. This includes verifying insurance coverage, ensuring correct coding and documentation, and submitting claims in a timely manner.
2. Timely Payment Processing: The Patient Financial Representative will be responsible for processing payments from patients, insurance companies, and other third-party payers. This includes posting payments and reconciling accounts to ensure accurate and timely payments.
3. Patient Communication: The Patient Financial Representative will be the main point of contact for patients regarding their billing and payment inquiries. This includes answering questions, providing explanations of charges, and resolving any billing disputes.
4. Insurance Verification: The Patient Financial Representative will be responsible for verifying insurance coverage and obtaining authorizations for services, as needed. This requires a thorough understanding of insurance plans and policies.
5. Financial Counseling: The Patient Financial Representative will provide financial counseling to patients, including setting up payment plans and discussing financial assistance options for those who qualify.
6. Documentation Management: The Patient Financial Representative will be responsible for maintaining accurate and up-to-date patient records and documentation related to billing and payments.
7. Compliance: The Patient Financial Representative will ensure all billing and payment processes are in compliance with state and federal regulations, as well as BayCare Health System's policies and procedures.
8. Team Collaboration: The Patient Financial Representative will work closely with other members of the healthcare team, including physicians, nurses, and other administrative staff, to ensure seamless and efficient billing and payment processes.
9. Continuous Improvement: The Patient Financial Representative will actively identify areas for improvement in the billing and payment process and work towards implementing solutions to enhance efficiency and accuracy.
10. Customer Service: The Patient Financial Representative will provide exceptional customer service to patients, ensuring a positive experience and satisfaction with their billing and payment processes at BayCare Health System.

According to JobzMall, the average salary range for a Patient Financial Representative in Clearwater, FL, USA is between $32,000 and $45,000 per year. However, this can vary based on factors such as experience, education, and specific job responsibilities. Additionally, salaries may also differ depending on the employer and the industry in which the representative works.

BayCare is a leading not-for-profit health care system founded since 1997 that connects individuals and families to a wide range of services at 15 hospitals and hundreds of other convenient locations throughout the Tampa Bay and central Florida regions.