Field Service Technician II
Welcome to Baxter International! We are a global healthcare company that is committed to saving and sustaining lives. We are currently seeking a highly skilled and dedicated Field Service Technician II to join our team. As a Field Service Technician II, you will play a crucial role in providing technical support and services to our customers, ensuring the safe and effective use of our medical devices. We are looking for a candidate who is driven, detail-oriented, and has a passion for providing exceptional customer service. If you have a strong background in equipment maintenance and repair, and a desire to make a positive impact in the healthcare industry, we encourage you to apply for this exciting opportunity.
- Provide technical support and services to customers on Baxter's medical devices.
- Perform routine maintenance, troubleshooting, and repairs on medical equipment.
- Ensure the safe and effective use of medical devices by conducting proper testing and calibration.
- Travel to customer sites to install, troubleshoot, and repair equipment as needed.
- Maintain accurate and detailed records of service calls, repairs, and equipment maintenance.
- Communicate effectively with customers to understand their needs and provide timely and effective solutions.
- Collaborate with other team members to share knowledge and best practices.
- Keep up-to-date with the latest technological advancements in medical equipment and share knowledge with customers.
- Adhere to company safety policies and procedures while working on customer sites.
- Provide exceptional customer service and strive to exceed customer expectations.
- Identify and report any potential quality or safety concerns with Baxter's medical devices.
- Participate in training and development opportunities to further enhance technical skills.
- Represent Baxter International in a professional and positive manner at all times.
Minimum Of 2 Years Of Experience In A Similar Role As A Field Service Technician, Preferably In The Medical Device Or Healthcare Industry.
Bachelor's Degree In Engineering, Electronics, Or A Related Field. Relevant Certifications In Medical Device Servicing Will Also Be Considered.
Strong Technical Knowledge And Troubleshooting Skills In Mechanical, Electrical And Electronic Systems.
Excellent Communication And Customer Service Skills To Effectively Interact With Clients And Provide Technical Support.
Ability To Work Independently And Travel Extensively To Various Client Sites, Often In Remote Locations, To Perform Installation, Maintenance, And Repairs On Baxter Medical Devices.
Communication
Time Management
Technical Support
customer service
Mechanical systems
Teamwork
Computer skills
Detail-oriented
Problem-Solving
Equipment troubleshooting
Electrical Systems
Maintenance And Repair
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Field Service Technician II in Medford, OR, USA is $52,000-$65,000 per year. However, this can vary depending on the specific company, experience level, and other factors.
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Baxter International Inc. is a Fortune 500 American health care company with headquarters in Deerfield, Illinois. The company primarily focuses on products to treat hemophilia, kidney disease, immune disorders and other chronic and acute medical conditions.
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