Baxter International

Field Service and Digital Solution Technical Support Engineer

Baxter International

Warsaw, Poland
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are seeking a highly skilled and dedicated individual to join our team as a Field Service and Digital Solution Technical Support Engineer at Baxter International. In this role, you will play a crucial part in providing technical support for our innovative medical products and digital solutions. Your expertise and passion for problem-solving will be essential in ensuring the smooth functioning of our products and the satisfaction of our customers. If you are a motivated and driven individual with a strong background in technical support, we encourage you to apply for this exciting opportunity.

  1. Provide technical support for Baxter International's medical products and digital solutions.
  2. Troubleshoot and diagnose technical issues with products and provide timely resolutions.
  3. Collaborate with cross-functional teams to develop and implement solutions for technical problems.
  4. Stay up-to-date with the latest advancements and updates in the field of medical technology and digital solutions.
  5. Conduct product demonstrations and trainings for customers and colleagues.
  6. Maintain a high level of customer satisfaction by promptly addressing and resolving technical issues.
  7. Create and maintain technical documentation, including manuals and user guides.
  8. Utilize strong problem-solving skills to identify and resolve complex technical issues.
  9. Conduct field visits to provide on-site technical support and service.
  10. Assist with product installations and upgrades.
  11. Communicate effectively with customers, colleagues, and management regarding technical issues and solutions.
  12. Provide feedback and suggestions for product improvements to the product development team.
  13. Adhere to company policies and procedures related to technical support and service.
  14. Participate in training and development opportunities to enhance technical skills and knowledge.
  15. Represent Baxter International as a knowledgeable and professional technical support engineer at conferences and events.
Where is this job?
This job is located at Warsaw, Poland
Job Qualifications
  • Bachelor's Degree In Engineering, Computer Science, Or Related Field.

  • Minimum Of 3 Years Experience In Technical Support Or Field Service For Medical Equipment.

  • Knowledge Of Digital Solutions And Technology, Such As Remote Monitoring And Connectivity.

  • Strong Troubleshooting And Problem-Solving Skills.

  • Excellent Communication And Customer Service Skills, With The Ability To Effectively Explain Technical Concepts To Non-Technical Users.

Required Skills
  • Quality Assurance

  • Training

  • Data Analysis

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • equipment maintenance

  • Teamwork

  • Problem-Solving

  • Software Installation

  • Technical Troubleshooting

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Field Service and Digital Solution Technical Support Engineer in Warsaw, Poland is between 6,000 PLN and 9,000 PLN per month. This equates to approximately $1,600 to $2,400 USD per month. However, salaries can vary depending on experience, qualifications, and the specific company hiring. It is important to research and negotiate for a competitive salary based on your individual skills and experience.

Additional Information
Baxter International is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesPolish
Job PostedOctober 7th, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Baxter International

Baxter International Inc. is a Fortune 500 American health care company with headquarters in Deerfield, Illinois. The company primarily focuses on products to treat hemophilia, kidney disease, immune disorders and other chronic and acute medical conditions.

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