Bath & Body Works

Retail Supervisor

Bath & Body Works

Santa Monica, CA, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you a natural leader with a passion for customer service and a love for all things beauty? Look no further! We are seeking a highly motivated and experienced Retail Supervisor to join our team at Bath & Body Works. As a leader in our store, you will be responsible for ensuring exceptional customer experiences, driving sales, and creating a positive work environment for our team. If you have a strong background in retail and a desire to grow within a dynamic company, we want to hear from you!

  1. Oversee and manage daily operations of the retail store, including opening and closing procedures, inventory management, and cash handling.
  2. Train, coach, and motivate sales associates to provide exceptional customer service and achieve sales targets.
  3. Create and maintain a positive and welcoming environment for customers and employees, promoting a culture of teamwork and collaboration.
  4. Monitor and analyze sales and customer data to identify opportunities for growth and improvement.
  5. Develop and implement effective sales strategies to drive revenue and meet sales goals.
  6. Ensure compliance with company policies and procedures, including visual merchandising standards and product knowledge.
  7. Handle customer inquiries, complaints, and escalations with professionalism and resolve issues in a timely manner.
  8. Conduct regular performance evaluations and provide feedback to employees to support their growth and development.
  9. Collaborate with upper management to develop and implement new initiatives and promotions to increase sales and enhance the customer experience.
  10. Maintain a thorough understanding of the company's products and services, staying up-to-date on industry trends and competitor offerings.
  11. Monitor and manage inventory levels, ensuring adequate stock is available to meet customer demand.
  12. Enforce loss prevention measures to minimize theft and ensure the safety of employees and customers.
  13. Foster a culture of continuous improvement, encouraging employees to share ideas and suggestions for enhancing the store's operations and customer experience.
Where is this job?
This job is located at Santa Monica, CA, USA
Job Qualifications
  • Previous Retail Supervisory Experience: Candidates Should Have A Minimum Of 2 Years Of Experience In A Supervisory Role Within A Retail Environment, Preferably In A Similar Industry.

  • Strong Leadership Skills: The Ideal Candidate Should Possess Excellent Leadership Skills And Be Able To Effectively Manage And Motivate A Team Of Sales Associates To Achieve Sales Targets And Provide Exceptional Customer Service.

  • Knowledge Of Bath & Body Works Products: A Thorough Understanding Of Bath & Body Works Products, Including Their Features, Benefits, And Usage, Is Essential For A Retail Supervisor To Effectively Train And Guide Sales Associates.

  • Excellent Communication And Interpersonal Skills: As A Retail Supervisor, It Is Essential To Have Strong Communication And Interpersonal Skills To Effectively Communicate With Customers, Team Members, And Management.

  • Flexible Schedule Availability: Working In Retail Often Requires A Flexible Schedule, Including Weekends, Evenings, And Holidays. Candidates Should Be Willing And Able To Work During These Times To Meet The Demands Of The Business.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Inventory Control

  • customer service

  • Cash Handling

  • Visual merchandising

  • Team Leadership

  • Sales management

  • staff training

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Supervisor in Santa Monica, CA, USA is $43,000 - $65,000 per year. This range may vary depending on factors such as the size and type of the retail establishment, the supervisor's level of experience, and the specific responsibilities of the role.

Additional Information
Bath & Body Works is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 2nd, 2024
Apply BeforeMay 22nd, 2025
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About Bath & Body Works

Bath & Body Works, LLC. is an American retailer under the L Brands umbrella, along with Victoria's Secret. It was founded in 1990 in New Albany, Ohio and has since expanded across 6 continents. In 1997, it was the largest bath shop chain in the United States of America.

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