Bath & Body Works

Retail Store Manager

Bath & Body Works

Tustin, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are seeking a passionate and driven individual to join our team as a Retail Store Manager at Bath & Body Works. As a leader in the retail industry, we are looking for someone who is dedicated to delivering exceptional customer service and driving sales. Our ideal candidate must have previous experience in a management role, as well as a strong understanding of retail operations and trends. If you are a self-motivated, results-oriented individual with a passion for the beauty and personal care industry, we would love to hear from you. Join us in creating a memorable shopping experience for our customers and growing our brand in the community.

  1. Oversee all daily operations of the retail store, including managing staff, scheduling, and inventory management.
  2. Ensure exceptional customer service is provided at all times, and resolve any customer complaints or issues.
  3. Develop and implement strategies to drive sales and meet or exceed sales targets.
  4. Train and coach staff on product knowledge, sales techniques, and customer service skills.
  5. Monitor and analyze sales data to identify trends and make informed decisions for the store.
  6. Create and maintain a positive and welcoming atmosphere in the store for both customers and employees.
  7. Manage and maintain the store's visual merchandising and ensure all products are displayed according to company standards.
  8. Ensure compliance with company policies and procedures, as well as health and safety regulations.
  9. Collaborate with other store managers and the corporate team to share best practices and contribute to the overall success of the company.
  10. Stay updated on industry trends and competitor activities to make recommendations for improvement and growth.
  11. Conduct performance evaluations and provide feedback and coaching to employees.
  12. Identify staffing needs and participate in the recruitment and hiring process.
  13. Maintain a high level of personal and professional knowledge in the beauty and personal care industry.
  14. Represent the company at community events and build relationships with local businesses and organizations.
  15. Continuously strive to improve the customer experience and increase customer loyalty.
Where is this job?
This job is located at Tustin, CA, USA
Job Qualifications
  • Strong Leadership Skills: A Successful Retail Store Manager At Bath & Body Works Should Possess Strong Leadership Skills, Including The Ability To Motivate And Guide A Team, Delegate Tasks Effectively, And Make Important Decisions.

  • Retail Experience: Candidates For This Role Should Have Experience Working In A Retail Environment, Preferably In A Managerial Or Supervisory Position. This Experience Should Include Knowledge Of Sales Strategies, Customer Service, Inventory Management, And Merchandising.

  • Excellent Communication Skills: As A Retail Store Manager, Effective Communication Is Crucial. This Includes The Ability To Communicate Clearly And Professionally With Customers, Team Members, And Upper Management.

  • Knowledge Of Bath & Body Works Products: A Deep Understanding Of Bath & Body Works Products, Including Their Ingredients, Benefits, And Uses, Is Essential For This Role. This Knowledge Will Allow The Manager To Effectively Train And Educate Their Team As Well As Assist Customers In Finding The Right Products For Their Needs.

  • Proven Track Record Of Meeting Sales Targets: The Retail Store Manager Is Responsible For Driving Sales And Achieving Targets Set By The Company. Therefore, Candidates Should Have A Proven Track Record Of Meeting And Exceeding Sales Goals In A Retail Setting. This May Include Experience With Creating And Executing Sales Strategies, Analyzing Sales Data, And Implementing Promotions And Events.

Required Skills
  • Communication Skills

  • Inventory Management

  • Time Management

  • Product knowledge

  • Budget management

  • customer service

  • Visual merchandising

  • Team Leadership

  • Sales management

  • Training and Development

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Store Manager in Tustin, CA, USA is between $40,000 and $60,000 per year. This may vary depending on factors such as the size and type of the retail store, the manager's level of experience, and the overall performance of the store. Factors such as bonuses and commissions may also affect the overall salary range.

Additional Information
Bath & Body Works is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 2nd, 2024
Apply BeforeSeptember 18th, 2025
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About Bath & Body Works

Bath & Body Works, LLC. is an American retailer under the L Brands umbrella, along with Victoria's Secret. It was founded in 1990 in New Albany, Ohio and has since expanded across 6 continents. In 1997, it was the largest bath shop chain in the United States of America.

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