
Retail Sales Support
Are you passionate about beauty and helping others feel their best? Do you thrive in a fast-paced retail environment? If so, we have the perfect opportunity for you! Bath & Body Works is seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Support. In this role, you will play an integral part in providing exceptional customer service and support to our valued customers. We are looking for candidates with excellent communication skills, a positive attitude, and a strong work ethic. If you are ready to join a dynamic and growing company, we want to hear from you!
- Provide exceptional customer service by greeting and assisting customers with their needs.
- Maintain a thorough knowledge of all Bath & Body Works products and promotions to effectively answer customer questions and make product recommendations.
- Process transactions accurately and efficiently using the company's point-of-sale system.
- Maintain a clean and organized sales floor, including restocking shelves and replenishing product displays.
- Assist in the execution of promotional events and sales initiatives.
- Proactively upsell and cross-sell products to meet or exceed sales goals.
- Continuously strive to improve knowledge of products, industry trends, and customer preferences.
- Collaborate with team members to meet and exceed store sales targets and goals.
- Handle customer complaints and resolve issues in a professional and timely manner.
- Comply with company policies and procedures, including but not limited to cash handling and loss prevention.
- Maintain a positive and professional attitude at all times, creating a welcoming and friendly environment for customers and team members.
- Take initiative to complete tasks and assist with any additional duties as assigned by the store manager.
- Adhere to all safety and security protocols to ensure the safety of customers and team members.
- Maintain a strong work ethic and contribute to a positive and productive team environment.
- Continuously strive to improve personal performance and contribute to the overall success of the store.
Strong Customer Service Skills: Retail Sales Support Requires Interacting With Customers On A Daily Basis, So Having Excellent Customer Service Skills Is A Must. This Includes Being Friendly, Approachable, And Attentive To Customer Needs.
Knowledge Of Product Offerings: As A Retail Sales Support, You Will Be Responsible For Assisting Customers In Finding The Right Products For Their Needs. Therefore, Having A Thorough Understanding Of Bath & Body Works' Product Offerings, Including Ingredients, Scents, And Benefits, Is Important.
Sales Experience: While Not Always Necessary, Having Previous Sales Experience Can Be An Advantage In A Retail Sales Support Position. This Includes Being Comfortable With Upselling And Cross-Selling Products To Customers.
Organizational Skills: Retail Sales Support Involves Tasks Such As Restocking Shelves, Organizing Displays, And Handling Inventory. Therefore, Having Strong Organizational Skills Is Crucial To Keeping The Store Running Smoothly And Efficiently.
Team Player: Bath & Body Works Is A Fast-Paced Retail Environment, And Working As A Team Is Essential To Its Success. Being A Team Player Means Being Able To Work Cooperatively With Colleagues, Communicate Effectively, And Support Each Other To Achieve Sales Goals.
Communication Skills
Inventory Management
Time Management
Product knowledge
customer service
Cash Handling
Visual merchandising
Teamwork
Organization
Problem-Solving
Adapt
Sales Techniques
Communication
Conflict Resolution
Customer Service
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Sales Support in New York, NY, USA is between $30,000 and $55,000 per year. This range may vary depending on factors such as the size and location of the retail store, the employee's level of experience and education, and the specific job responsibilities.
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Bath & Body Works, LLC. is an American retailer under the L Brands umbrella, along with Victoria's Secret. It was founded in 1990 in New Albany, Ohio and has since expanded across 6 continents. In 1997, it was the largest bath shop chain in the United States of America.

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