Bath & Body Works

Retail Sales Support

Bath & Body Works

Columbus, OH, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about providing exceptional customer service and creating a positive shopping experience? Do you have a love for all things beauty and fragrance? If so, we have an exciting opportunity for you to join our team as a Retail Sales Support at Bath & Body Works!As a Retail Sales Support, you will play a crucial role in supporting the sales team and ensuring the store runs smoothly. Your friendly demeanor and strong communication skills will allow you to assist customers with their inquiries, as well as contribute to the overall success of the store.To be successful in this role, you must have a minimum of 1 year of customer service experience and a high school diploma or equivalent. A passion for our products and the ability to work flexible hours is also required.If you are a team player with a positive attitude and a desire to learn and grow in a fast-paced retail environment, we would love to have you on our team. Apply now and be a part of our Bath & Body Works family!

  1. Provide exceptional customer service by greeting and assisting customers with their inquiries and purchases.
  2. Create a positive shopping experience for customers by maintaining a friendly and welcoming attitude.
  3. Support the sales team by restocking merchandise, organizing shelves, and maintaining the overall cleanliness and appearance of the store.
  4. Demonstrate a strong knowledge and passion for all Bath & Body Works products and their features.
  5. Assist in meeting sales goals by upselling and cross-selling products to customers.
  6. Communicate effectively with customers and fellow team members to ensure a smooth and efficient shopping experience.
  7. Handle customer complaints and escalate issues to management when necessary.
  8. Maintain a thorough understanding of store policies and procedures to accurately answer customer questions.
  9. Adapt to a fast-paced retail environment and be able to work flexible hours, including evenings, weekends, and holidays.
  10. Continuously learn about new products, promotions, and sales techniques to effectively contribute to the success of the store.
  11. Collaborate with team members to ensure the store is properly staffed and all tasks are completed in a timely manner.
  12. Take initiative to identify and suggest improvements to enhance the customer experience and increase sales.
  13. Follow safety and security procedures to prevent loss and protect company assets.
  14. Maintain a professional appearance and attitude at all times while representing the Bath & Body Works brand.
  15. Attend and participate in training and meetings as required.
Where is this job?
This job is located at Columbus, OH, USA
Job Qualifications
  • Strong Customer Service Skills: Retail Sales Support Positions At Bath & Body Works Require Individuals To Interact With Customers On A Daily Basis, So Having Excellent Customer Service Skills Is Essential. This Includes Being Friendly, Approachable, And Able To Handle Customer Complaints Or Issues Effectively.

  • Knowledge Of Bath & Body Works Products: In Order To Assist Customers And Make Sales, Applicants For A Retail Sales Support Job At Bath & Body Works Should Have A Good Understanding Of The Company's Products, Including Fragrances, Lotions, And Home Goods. This Knowledge Will Allow Them To Make Recommendations And Answer Questions From Customers.

  • Sales Experience: While Not Always Required, Having Previous Sales Experience Can Be Beneficial For A Retail Sales Support Job At Bath & Body Works. This Experience Can Help Applicants Understand How To Effectively Upsell And Cross-Sell Products, Leading To Increased Sales And Customer Satisfaction.

  • Attention To Detail: Retail Sales Support Positions At Bath & Body Works Involve Tasks Such As Organizing Products, Restocking Shelves, And Maintaining A Clean And Inviting Store Environment. Therefore, Applicants Should Possess Strong Attention To Detail In Order To Accurately Complete These Tasks.

  • Team Player Mentality: Bath & Body Works Is Known For Its Strong Team Dynamic, So Being A Team Player Is A Crucial Qualification For A Retail Sales Support Job. This Includes Being Able To Work Well With Others, Communicate Effectively, And Support Coworkers In Achieving Sales Goals.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Cash Handling

  • Visual merchandising

  • Teamwork

  • Problem-Solving

  • Upselling

  • Sales Techniques

  • Mult

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organization

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Support in Columbus, OH, USA is between $23,000 to $40,000 per year. This may vary depending on the specific company, experience level, and job responsibilities. Additionally, commission or bonuses may also be offered in addition to the base salary.

Additional Information
Bath & Body Works is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 24th, 2024
Apply BeforeMay 22nd, 2025
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About Bath & Body Works

Bath & Body Works, LLC. is an American retailer under the L Brands umbrella, along with Victoria's Secret. It was founded in 1990 in New Albany, Ohio and has since expanded across 6 continents. In 1997, it was the largest bath shop chain in the United States of America.

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