Bath & Body Works

Retail Sales Support

Bath & Body Works

Milford, CT, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Bath & Body Works - a world-renowned retailer of fragrance, body care, and home products. Our stores are a haven for customers looking for indulgent and luxurious experiences. As a Retail Sales Support, you will play a crucial role in our success by providing exceptional customer service and supporting the day-to-day operations of our store. We are looking for someone who is passionate, energetic, and has a strong desire to learn and grow with us. If you have a keen eye for detail, excellent communication skills, and a love for all things beauty and wellness, we would love to have you on our team.

  1. Greet and welcome customers as they enter the store, creating a warm and inviting atmosphere.
  2. Provide exceptional customer service by actively listening to and addressing customer needs and concerns.
  3. Assist customers in finding products and making purchasing decisions, utilizing product knowledge and suggestive selling techniques.
  4. Maintain a clean and organized sales floor, replenishing products and arranging displays as needed.
  5. Process transactions accurately and efficiently using POS systems.
  6. Keep track of inventory levels and communicate any product shortages or overstocks to management.
  7. Assist with restocking shelves and receiving shipments, ensuring that products are displayed in an attractive and organized manner.
  8. Educate customers on the features and benefits of our products, including any promotions or special offers.
  9. Handle customer inquiries and complaints in a professional and timely manner, escalating issues to management as needed.
  10. Participate in store meetings and training sessions to stay updated on product knowledge and company policies.
  11. Collaborate with team members to achieve sales goals and maintain a positive working environment.
  12. Follow all company policies and procedures, including cash handling and loss prevention guidelines.
  13. Continuously strive to improve sales skills and product knowledge in order to provide the best possible customer experience.
  14. Assist in opening and closing procedures, including cash handling and store maintenance tasks.
  15. Actively contribute to creating a welcoming and inclusive environment for customers and team members.
Where is this job?
This job is located at Milford, CT, USA
Job Qualifications
  • Excellent Communication Skills: Retail Sales Support Job Requires Constant Interaction With Customers, Coworkers, And Management. Strong Verbal And Written Communication Skills Are Essential To Effectively Assist Customers And Convey Information About Products And Promotions.

  • Sales Experience: Previous Retail Sales Experience Is Highly Desirable For A Sales Support Job At Bath & Body Works. Candidates Should Have A Proven Track Record Of Meeting Sales Targets, Upselling, And Providing Excellent Customer Service.

  • Product Knowledge: In-Depth Knowledge Of Bath & Body Works Products, Including Scents, Ingredients, And Benefits, Is Crucial For A Sales Support Job. This Knowledge Allows Sales Support Associates To Make Informed Recommendations To Customers And Answer Any Questions They May Have.

  • Organizational Skills: Retail Sales Support Jobs Involve Handling Multiple Tasks, Such As Restocking Shelves, Assisting Customers, And Completing Sales Transactions. Strong Organizational Skills Are Necessary To Prioritize Tasks And Ensure Efficiency In A Fast-Paced Retail Environment.

  • Flexibility And Adaptability: Working In Retail Requires Flexibility And Adaptability To Changing Situations. Sales Support Associates Must Be Able To Handle Unexpected Situations, Such As Busy Store Hours Or Changes In Merchandise, While Still Providing Top-Notch Customer Service.

Required Skills
  • Inventory Management

  • Communication

  • Time Management

  • Product knowledge

  • customer service

  • Merchandising

  • Cash Handling

  • Sales Support

  • Visual merchandising

  • Teamwork

  • Problem-Solving

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Sales Support in Milford, CT, USA is $25,000 to $35,000 per year. This can vary depending on the specific job duties, experience level, and employer. Some retail sales support roles may offer additional benefits such as commission or bonuses, which can increase the overall salary.

Additional Information
Bath & Body Works is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 24th, 2024
Apply BeforeMay 22nd, 2025
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About Bath & Body Works

Bath & Body Works, LLC. is an American retailer under the L Brands umbrella, along with Victoria's Secret. It was founded in 1990 in New Albany, Ohio and has since expanded across 6 continents. In 1997, it was the largest bath shop chain in the United States of America.

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