Retail Key Holder
Welcome to Bath & Body Works, where we believe in the power of self-care and indulgence. We are seeking a passionate and driven individual to join our team as a Retail Key Holder. As a key holder, you will play a pivotal role in ensuring our store runs smoothly and our customers have a delightful shopping experience. We are looking for someone with exceptional leadership skills, a customer-centric mindset, and a love for all things beauty and fragrance. If you are a team player who is detail-oriented and thrives in a fast-paced environment, then we want you to be a part of our Bath & Body Works family.
- Oversee and manage the daily operations of the store, ensuring it runs smoothly and efficiently.
- Provide exceptional customer service by greeting and assisting customers with their shopping needs and inquiries.
- Serve as a role model for the team by maintaining a positive attitude and strong work ethic.
- Train and coach team members to uphold company standards and deliver outstanding customer service.
- Ensure the store is visually appealing and merchandise is displayed according to company guidelines.
- Monitor and maintain inventory levels to ensure products are readily available for customers.
- Open and close the store, including handling cash and credit transactions, and balancing the register.
- Act as a point of contact for any customer or employee concerns, and escalate issues as needed.
- Handle scheduling and time-off requests for team members, while maintaining proper staffing levels.
- Assist with product replenishment and receiving shipments, accurately completing necessary paperwork.
- Collaborate with management to set and achieve sales goals and targets.
- Uphold company policies and procedures, including safety and security measures, to ensure a safe and enjoyable shopping environment for customers and employees.
- Continuously strive to improve processes and procedures to increase efficiency and productivity.
- Stay up-to-date on product knowledge and company promotions to effectively promote and sell products.
- Act as a brand ambassador by embodying the Bath & Body Works values and promoting the company culture.
Previous Retail Management Experience: The Ideal Candidate For A Retail Key Holder Position At Bath & Body Works Should Have Previous Experience In A Retail Management Role. This Includes Managing A Team, Handling Cash And Inventory, And Overseeing The Daily Operations Of A Store.
Strong Leadership Skills: As A Key Holder, This Individual Will Be Responsible For Opening And Closing The Store, As Well As Supervising And Directing The Team During Shifts. Therefore, Strong Leadership Skills, Including The Ability To Delegate Tasks And Provide Guidance, Are Essential For Success In This Role.
Excellent Customer Service Abilities: Bath & Body Works Is Known For Its Exceptional Customer Service, And The Key Holder Is Expected To Uphold This Standard. This Requires A Friendly And Approachable Demeanor, As Well As The Ability To Handle Customer Inquiries And Complaints Effectively.
Knowledge Of Bath & Body Works Products: To Effectively Sell And Promote Bath & Body Works Products, A Key Holder Should Have A Thorough Understanding Of The Brand, Its Products, And Their Benefits. This Includes Knowledge Of Current Promotions, Product Ingredients, And Customer Favorites.
Flexibility And Availability: Retail Key Holders At Bath & Body Works Should Be Able To Work Flexible Schedules, Including Evenings, Weekends, And Holidays. They Should Also Be Available To Cover Shifts At Short Notice And Be Willing To Take On Additional Responsibilities As Needed.
Communication Skills
Time Management
Product knowledge
Multitasking
Inventory Control
customer service
Cash Handling
Visual merchandising
Team Leadership
Sales management
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Retail Key Holder in Detroit, MI, USA is $28,000-$45,000 per year. This can vary depending on factors such as the specific retail company, the location within Detroit, and the individual's experience and qualifications.
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Bath & Body Works, LLC. is an American retailer under the L Brands umbrella, along with Victoria's Secret. It was founded in 1990 in New Albany, Ohio and has since expanded across 6 continents. In 1997, it was the largest bath shop chain in the United States of America.
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