Baskin-Robbins

Restaurant Team Member

Baskin-Robbins

College Park, MD, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about ice cream and providing exceptional customer service? Look no further! Baskin-Robbins is seeking a motivated and energetic individual to join our team as a Restaurant Team Member. As a member of our team, you will have the opportunity to work in a fast-paced and fun environment, while serving up our delicious ice cream treats to our loyal customers. We are looking for someone with a positive attitude, strong communication skills, and a love for teamwork. If this sounds like you, keep reading to learn more about the qualifications for this role.

  1. Greet and welcome customers in a friendly and professional manner.
  2. Take and process customer orders accurately and efficiently.
  3. Prepare and serve a variety of ice cream products according to company standards.
  4. Maintain a clean and organized work environment, including cleaning and sanitizing equipment and surfaces.
  5. Handle cash and credit card transactions accurately and in accordance with company policies.
  6. Answer customer questions and provide product recommendations.
  7. Collaborate with team members to ensure smooth operation of the restaurant.
  8. Follow all food safety and hygiene regulations.
  9. Uphold high levels of customer service and satisfaction by resolving any issues or complaints.
  10. Adhere to company policies and procedures at all times.
  11. Monitor and restock inventory as needed.
  12. Assist with opening and closing duties as assigned.
  13. Participate in training and development opportunities to improve knowledge and skills.
  14. Show willingness to learn and take on new tasks and responsibilities.
  15. Maintain a positive and professional attitude at all times.
Where is this job?
This job is located at College Park, MD, USA
Job Qualifications
  • Excellent Customer Service Skills: A Restaurant Team Member At Baskin-Robbins Should Have A Friendly And Welcoming Demeanor, With The Ability To Make Customers Feel Comfortable And Satisfied.

  • Knowledge Of Food Handling And Safety Regulations: As A Food Service Establishment, Baskin-Robbins Requires Its Team Members To Have A Strong Understanding Of Food Safety Protocols To Ensure The Health And Well-Being Of Customers.

  • Ability To Work In A Fast-Paced Environment: Baskin-Robbins Is A Popular Ice Cream Chain, And It Can Get Busy During Peak Hours. A Restaurant Team Member Should Be Able To Work Efficiently And Calmly In A Fast-Paced Setting.

  • Strong Communication Skills: A Restaurant Team Member Should Be Able To Communicate Effectively With Customers, As Well As With Other Team Members And Managers. This Includes Taking Orders Accurately, Handling Customer Complaints, And Working Together As A Team.

  • Flexibility And Adaptability: Baskin-Robbins May Have Varying Shifts And Busy Periods, So A Restaurant Team Member Should Be Able To Adapt To Changing Schedules And Work Well Under Pressure. They Should Also Be Open To Learning New Tasks And Taking On Different Roles Within The Restaurant.

Required Skills
  • Time Management

  • Multitasking

  • customer service

  • Cash Handling

  • Food safety

  • Teamwork

  • Cleaning

  • Salesmanship

  • food preparation

  • Menu Knowledge

  • Ice Cream Scooping

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Restaurant Team Member in College Park, MD, USA is $10-$14 per hour. This can vary depending on the specific restaurant and the individual's experience and job responsibilities. Some restaurants may also offer additional benefits such as tips or bonuses.

Additional Information
Baskin-Robbins is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJuly 26th, 2024
Apply BeforeMay 10th, 2026
This job posting is from a verified source. 
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About Baskin-Robbins

Baskin-Robbins is an American multinational chain of ice cream and cake speciality shops owned by Inspire Brands.

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