Are you a natural leader with a passion for ice cream? Look no further, because Baskin-Robbins is seeking a Regional Supervisor to join our team! As a Regional Supervisor, you will be responsible for overseeing multiple Baskin-Robbins locations in a specific region and ensuring that they are operating efficiently and providing exceptional customer service. We are looking for someone with strong management skills, a proactive mindset, and a deep understanding of the Baskin-Robbins brand. If you are a team player who thrives in a fast-paced environment and has a love for delicious treats, then we want to hear from you!
- Oversee and manage multiple Baskin-Robbins locations within a specific region.
- Ensure that all locations are operating efficiently and effectively, meeting company standards and providing exceptional customer service.
- Monitor and analyze sales and financial data to make strategic business decisions that drive growth and profitability.
- Train, mentor, and support store managers and staff to uphold the Baskin-Robbins brand and values.
- Develop and implement regional marketing strategies to attract and retain customers.
- Conduct regular store visits and inspections to ensure compliance with company policies and procedures.
- Collaborate with other regional supervisors and corporate teams to share best practices and drive consistency across all locations.
- Handle customer complaints and resolve any issues that arise in a timely and professional manner.
- Monitor inventory levels and coordinate with supply chain to ensure product availability at all times.
- Stay updated on industry trends and competition in the region, adapting strategies as needed to stay competitive.
- Manage regional budget and expenses, ensuring cost-effectiveness and maximizing profits.
- Represent Baskin-Robbins at regional events and participate in community outreach initiatives.
- Foster a positive and inclusive work environment, promoting teamwork and a strong company culture.
- Continuously evaluate and improve processes and procedures to streamline operations and drive efficiency.
- Act as a role model for company values, exhibiting strong leadership and a passion for ice cream.
Proven Leadership Skills: A Regional Supervisor At Baskin-Robbins Must Have Experience Managing And Leading A Team Of Employees. This Includes Setting Goals, Delegating Tasks, And Providing Constructive Feedback To Ensure The Success Of The Stores In Their Region.
Strong Communication Skills: As A Regional Supervisor, You Will Be Responsible For Communicating With Store Managers, Corporate Headquarters, And Other Regional Supervisors. The Ability To Effectively Convey Information And Build Relationships Is Essential In This Role.
Knowledge Of Store Operations: It Is Important For A Regional Supervisor To Have A Thorough Understanding Of Baskin-Robbins' Store Operations, Including Inventory Management, Customer Service Standards, And Sales Techniques. This Will Enable Them To Identify Areas For Improvement And Provide Guidance To Store Managers.
Time Management And Organizational Skills: With Multiple Store Locations Under Their Supervision, A Regional Supervisor Must Be Able To Effectively Manage Their Time And Prioritize Tasks. They Should Also Be Highly Organized To Ensure All Stores Are Running Efficiently And Meeting Company Standards.
Customer Service Mindset: Baskin-Robbins Prides Itself On Providing Exceptional Customer Service. A Regional Supervisor Should Have A Customer-Centric Mindset And Be Able To Train And Motivate Store Managers To Deliver The Same Level Of Service. This Includes Handling Customer Complaints And Ensuring All Stores Maintain A Positive Reputation In The Community.
Budgeting
Inventory Management
Training
Communication
Sales
Time Management
Marketing
Leadership
customer service
Team Building
Organization
Problem-Solving
Adaptability
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
According to JobzMall, the average salary range for a Regional Supervisor in Reno, NV, USA is $69,000 to $98,000 per year. This may vary depending on the specific industry, company, and level of experience of the individual.
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Baskin-Robbins is an American multinational chain of ice cream and cake speciality shops owned by Inspire Brands.
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