Multi Unit Manager

Are you passionate about leading a team, driving sales, and delivering exceptional customer service? If so, we have an exciting opportunity for you! Baskin-Robbins is seeking a highly motivated and experienced Multi Unit Manager to oversee our ice cream shops in the [location] area. As a Multi Unit Manager, you will have the opportunity to make a significant impact on our business by ensuring operational excellence, developing and coaching team members, and implementing strategies to increase profitability. We are looking for a dynamic leader who is results-driven, has excellent communication skills, and is dedicated to delivering an outstanding customer experience. If you have a proven track record of success in a multi-unit management role and possess the required qualifications, we want to hear from you!

1. Oversee and manage multiple Baskin-Robbins locations in the designated area.
2. Develop and implement strategies to increase sales and profitability for each location.
3. Ensure operational excellence by monitoring and maintaining high standards of cleanliness, food safety, and customer service.
4. Train, mentor, and coach store managers and team members to ensure consistent performance and adherence to company policies and procedures.
5. Monitor and analyze financial reports to identify areas for improvement and implement corrective action plans.
6. Conduct regular store visits to ensure compliance with brand standards and provide feedback and support to store managers and team members.
7. Collaborate with the marketing team to develop and execute local marketing initiatives to drive sales and increase brand awareness.
8. Foster a positive and inclusive work environment by promoting teamwork, recognizing and rewarding achievements, and addressing any performance or HR issues.
9. Act as a liaison between the corporate office and store teams to ensure effective communication and implementation of company initiatives.
10. Stay updated on industry trends and competition and make recommendations for improvement to senior management.
11. Represent the brand at local community events and build relationships with key stakeholders.
12. Ensure all legal and regulatory requirements are met at each location.
13. Conduct regular inventory checks and manage inventory levels to optimize product availability while minimizing waste and loss.
14. Monitor and manage store budgets and expenses to meet financial targets.
15. Continuously strive to improve the customer experience and handle customer complaints effectively and professionally.
16. Collaborate with the HR team to recruit, hire, and retain top-performing store managers and team members.
17. Stay updated on company policies and procedures and ensure compliance at all times.
18. Prepare and submit reports on store performance, sales, and other relevant metrics to senior management.
19. Act as a role model for store managers and team members, exemplifying the company's values and standards.
20. Work closely with other multi-unit managers to share best practices and drive overall company success.

According to JobzMall, the average salary range for a Multi Unit Manager in Reno, NV, USA is $83,000 - $120,000 per year. This can vary depending on factors such as the specific company, industry, and the individual's experience and qualifications.

Baskin-Robbins is an American multinational chain of ice cream and cake speciality shops owned by Inspire Brands.