Market Leader

At Baskin-Robbins, we are looking for an experienced and passionate Market Leader to join our team. We are looking for an individual who is excited to lead our market team and ensure we are delivering the highest standard of customer service and positive customer experience. The ideal candidate for this position is someone with excellent communication and leadership skills, a passion for customer service, and a proven track record of success in a customer-facing role.The Market Leader is responsible for overseeing the daily operations of our store and setting the tone for success. This role will require you to develop and manage relationships with our customers, manage our sales and profitability goals, and ensure our team is providing the best quality service. To be successful in this role, you should have an understanding of the sales process, be able to use data to drive decisions, and have experience leading teams.If you are looking for an opportunity to take your career to the next level, this could be the perfect role for you to demonstrate your capabilities and help our store reach its potential!

Responsibilities:

1. Oversee the daily operations of the store and ensure customer service is being delivered at the highest standard.
2. Develop and manage relationships with customers.
3. Manage sales and profitability goals.
4. Ensure team members are providing the best quality service.
5. Utilize data to drive decisions and business strategies.
6. Lead and motivate a team of associates.
7. Work to achieve store goals and objectives.
8. Monitor customer feedback and take appropriate actions to maintain a positive customer experience.
9. Implement and adhere to all store policies and procedures.
10. Ensure store is compliant with all local, state, and federal regulations.

According to JobzMall, the average salary range for a Market Leader in New York, NY, USA is from $45,000 to $110,000. The actual salary will depend on a number of factors including the individual's experience, education, and specific skills.

Baskin-Robbins is an American multinational chain of ice cream and cake speciality shops owned by Inspire Brands.