Assistant Store Manager
Are you looking for an exciting and dynamic career in the world of ice cream? Look no further than Baskin-Robbins! We are seeking a highly motivated and customer-centric individual to join our team as an Assistant Store Manager. As the second-in-command, you will play a crucial role in ensuring the success of our store by supporting the Store Manager in all aspects of daily operations. The ideal candidate will have a passion for delivering exceptional customer service, a strong eye for detail, and the ability to lead and inspire a team. If this sounds like you, we would love for you to join our Baskin-Robbins family!
- Assist the Store Manager in overseeing all daily operations of the Baskin-Robbins store.
- Provide exceptional customer service and ensure all customers have a positive experience.
- Train, coach, and motivate team members to deliver high-quality service and uphold company standards.
- Assist in creating and implementing sales strategies to increase store revenue.
- Ensure inventory levels are maintained and accurately recorded.
- Monitor and maintain store cleanliness, organization, and presentation.
- Handle customer complaints and resolve any issues that may arise.
- Assist in scheduling and managing staff to ensure adequate coverage during peak hours.
- Conduct regular performance evaluations and provide feedback and support to team members.
- Adhere to all company policies and procedures, including food safety and sanitation guidelines.
- Assist in managing and tracking store expenses and budget.
- Collaborate with the Store Manager to develop and implement marketing and promotional initiatives.
- Maintain a positive and professional relationship with customers and team members.
- Continuously seek opportunities for personal and professional growth within the company.
- Act as the Store Manager in their absence and make decisions in their best interest.
Previous Management Experience: Candidates Should Have At Least 2-3 Years Of Experience In A Managerial Role, Preferably In A Retail Or Food Service Setting.
Strong Leadership Skills: The Assistant Store Manager Will Be Responsible For Leading And Supervising A Team Of Employees, So Strong Leadership Skills Are Crucial For Success In This Role.
Customer Service Oriented: Baskin-Robbins Prides Itself On Providing Excellent Customer Service, So Candidates Must Have A Friendly And Helpful Attitude Towards Customers.
Knowledge Of Inventory Management: Assistant Store Managers Will Be Responsible For Managing Inventory And Ordering Supplies, So Knowledge Of Inventory Management Systems Is Important.
Flexible Schedule: Baskin-Robbins Stores Are Typically Open Evenings And Weekends, So Candidates Must Be Willing To Work A Flexible Schedule And Be Available To Work During Peak Business Hours.
Inventory Management
Communication
Sales
Time Management
Analytical skills
Product knowledge
Problem Solving
Leadership
customer service
Team Building
Cash Handling
staff training
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Assistant Store Manager in Tustin, CA, USA is between $44,000 - $62,000 per year, with an average of $51,000 per year. This salary range may vary depending on factors such as experience, education, and the specific company or industry. In addition, the average salary may also be affected by the cost of living in the Tustin area.
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Baskin-Robbins is an American multinational chain of ice cream and cake speciality shops owned by Inspire Brands.
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