Service Banker (Teller)
Provides high quality customer service by processing customer service transactions efficiently and accurately and uncovering cross sell opportunities of bank products or referring customers to other areas of the bank. Processes customer transactions accurately of all deposits, transfers, withdrawals, and other transactions in accordance bank policies, procedures and regulatory requirements. Identifies sales and cross selling opportunities and makes qualified referrals to specialist sales partners. Performs outbound calls for service/sales follow up in support of MCCRM goals.
Good knowledge of Bank deposit and credit products; regulatory requirements
Prior cash handling experience is a plus
Good at building relationships, collaboration and team work
Time Management
MS Excel
MS Word
Customer Service skills
Cash handling skills
Data entry and reporting
Verbal communication
Prioritizing skills
written communication
Self-Motivated
Detail Oriented and Organized