Home Loans Product Support Analyst

Assists in conducting training classes on new or updated procedures, as necessary. Assists in supporting new product development activities by researching operational, accounting, systems, risk and compliance implications; assisting with efforts to develop a business case before product launch; help in developing and implementing systems and process changes; and updating process workflows and policy & procedure documentation. Assists in implementing new regulatory requirements in the back office and middle office, including: analyzing the regulations and understanding their impact on the business; help in implementing process changes; and providing training to employees on the new requirements. Researches and resolves questions or issues raised by customers, business partners, and other team members including but not limited to: discrepancies, system issues, policy interpretations, and audit remediation. Under general supervision, liaise with audit, risk and compliance personnel. Provides overviews of the business and related processes and controls; answers questions; responds to requests for information; attends audit meetings; and implements solutions to remediate findings and recommendations.

According to JobzMall, the average salary range for a Home Loans Product Support Analyst in 1625 W Fountainhead Pkwy, Tempe, AZ 85282, USA is $50,000 to $80,000 per year. This is based on the salaries of current Home Loans Product Support Analysts in the same area.

Bank of the West is a regional financial services company, headquartered in San Francisco, California. It is a subsidiary of BNP Paribas. It has more than 600 branches and offices in the Midwest and Western United States.