CyberArk Support Engineer

Responsible for download and interface maintenance; and may lead development of system components using product specific tools to create reports and other objects. Performs complex system administration. Monitors and validates tasks are executed based on business requirements and are in compliance with bank policy. Receives business requests and performs preliminary analysis to determine if desktop, application or network connection issues need escalation of the Bank of the West Service Desk. Partners with IT, vendors and business system analysts in performing root cause analysis and recommendation of viable solutions. Serves as escalation point for department employees. Reviews and analyzes trends, proposes and implements changes to reduce problem incidents. Ensures accuracy of all incidents reported for management reporting. Notifies and keeps Business Units and Department management abreast of system issues affecting the business.

According to JobzMall, the average salary range for a CyberArk Support Engineer in 1625 W Fountainhead Pkwy, Tempe, AZ 85282, USA is $60,000 - $75,000 per year. The range is dependent on a variety of factors, including location, experience, and skillset.

Bank of the West is a regional financial services company, headquartered in San Francisco, California. It is a subsidiary of BNP Paribas. It has more than 600 branches and offices in the Midwest and Western United States.