Technology Operations Specialist II - GBS IND

Are you a tech-savvy individual with a passion for problem-solving? Do you thrive in a fast-paced environment and enjoy collaborating with a team to drive success? If so, Bank of America is looking for you! As a Technology Operations Specialist II in our Global Business Services India team, you will play a crucial role in ensuring the smooth functioning of our technology operations. Your expertise and skills will help us deliver top-notch services to our clients and contribute to the overall growth of our organization. If you have a strong understanding of technology systems, excellent communication skills, and a drive to continuously learn and improve, we want to hear from you. Join our dynamic team and take your career to the next level with Bank of America.

1. Monitor and maintain the smooth functioning of technology operations for Bank of America's Global Business Services India team.
2. Troubleshoot and resolve any technical issues that may arise in a timely and efficient manner.
3. Collaborate with team members to identify and implement solutions to improve technology systems and processes.
4. Ensure compliance with Bank of America's technology standards and protocols.
5. Continuously learn and stay updated on the latest technology trends and advancements.
6. Communicate effectively with team members and clients to provide updates on technology operations and address any concerns.
7. Work with cross-functional teams to ensure seamless integration of technology systems.
8. Identify and mitigate potential risks or security threats to technology operations.
9. Document and maintain accurate records of technology incidents and resolutions.
10. Participate in training and development programs to enhance skills and knowledge.
11. Provide support and guidance to junior team members.
12. Collaborate with external vendors to resolve any technology-related issues.
13. Identify and implement process improvements to increase efficiency and productivity.
14. Stay updated on industry best practices and make recommendations for implementation within the organization.
15. Adhere to strict confidentiality policies and maintain the security of sensitive information.

According to JobzMall, the average salary range for a Technology Operations Specialist II - GBS IND in Hyderabad, Telangana, India is approximately ₹1,200,000 to ₹1,800,000 per year. This salary range can vary depending on factors such as the specific company, the candidate's level of experience and qualifications, and the cost of living in Hyderabad.

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.