Bank of America

Surveillance Specialist

Bank of America

Charlotte, NC, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We are seeking a highly skilled and dedicated Surveillance Specialist to join our team at Bank of America. As a Surveillance Specialist, you will play a crucial role in ensuring the safety and security of our clients' financial assets. Your expertise in surveillance techniques and attention to detail will be essential in detecting and preventing any fraudulent or suspicious activities within our organization. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a passion for protecting our clients' financial well-being. If you are a self-motivated individual with a desire to make a positive impact in the banking industry, we encourage you to apply for this exciting opportunity.

  1. Monitor and analyze financial transactions and activities within the organization to identify potential fraudulent or suspicious behavior.
  2. Utilize various surveillance techniques and tools to detect and prevent illegal or unethical activities.
  3. Collaborate with other members of the surveillance team to share information and develop strategies to mitigate risks.
  4. Review and investigate alerts and reports generated by automated surveillance systems.
  5. Conduct thorough and timely investigations into suspicious activities, documenting findings and recommending appropriate actions.
  6. Communicate with team members and management to provide updates on ongoing investigations and potential risks.
  7. Maintain a thorough understanding of industry regulations and compliance requirements related to surveillance and fraud prevention.
  8. Stay updated on the latest trends and techniques used by fraudsters and continuously adapt surveillance strategies to stay ahead of potential threats.
  9. Identify and report any potential vulnerabilities or weaknesses in current surveillance systems and procedures.
  10. Provide training and support to other team members on surveillance techniques and best practices.
  11. Uphold the highest level of confidentiality and integrity in handling sensitive information.
  12. Continuously evaluate and improve surveillance processes and procedures to ensure optimal efficiency and effectiveness.
  13. Serve as a subject matter expert and resource for the organization on surveillance and fraud prevention matters.
  14. Collaborate with law enforcement and regulatory agencies as needed for investigations and reporting.
  15. Act as an ambassador for the organization's commitment to protecting clients' financial assets and maintaining a safe and secure banking environment.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Knowledge Of Surveillance Techniques: The Candidate Should Possess A Thorough Understanding Of Surveillance Techniques And Methods, Including Video Monitoring, Data Analysis, And Risk Assessment.

  • Experience In Financial Industry: A Background In The Financial Industry, Particularly In The Banking Sector, Is Highly Desirable. This Includes Knowledge Of Financial Regulations, Procedures, And Best Practices.

  • Analytical Skills: The Candidate Should Have Strong Analytical Skills To Identify Trends And Patterns From Surveillance Data And Make Informed Decisions Based On The Findings.

  • Attention To Detail: A Surveillance Specialist Must Have Exceptional Attention To Detail To Ensure Accuracy And Completeness Of Surveillance Reports, As Well As To Identify Any Potential Risks Or Red Flags.

  • Communication And Collaboration: The Candidate Should Be Able To Effectively Communicate And Collaborate With Various Stakeholders, Including Internal Teams, Law Enforcement Agencies, And Regulatory Bodies. This Includes Excellent Written And Verbal Communication Skills.

Required Skills
  • Communication Skills

  • Data Analysis

  • Attention to detail

  • Threat Analysis

  • Risk assessment

  • Investigative skills

  • Fraud detection

  • Security monitoring

  • Financial Regulations

  • Surveillance Techniques

  • Surveillance Equipment

Soft Skills
  • Communication

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Organizational skills

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Surveillance Specialist in Charlotte, NC, USA is $45,000 to $65,000 per year. This may vary based on the specific company, experience level, and job responsibilities.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 10th, 2024
Apply BeforeJune 9th, 2026
This job posting is from a verified source. 
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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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