Bank of America

Sr Operations Manager

Bank of America

Hyderabad, Telangana, India
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Welcome to Bank of America, one of the largest and most reputable financial institutions in the world. We are currently seeking a highly experienced and dynamic Senior Operations Manager to join our dedicated team. As a Senior Operations Manager, you will play a pivotal role in overseeing and managing the day-to-day operations of our bank, ensuring efficiency, accuracy, and compliance with regulations. We are looking for a skilled leader with a proven track record of driving results and managing a high performing team. If you are a strategic thinker with excellent communication skills and a strong background in banking operations, we invite you to apply for this exciting opportunity.

  1. Oversee and manage the day-to-day operations of the bank to ensure smooth functioning and efficient processes.
  2. Develop and implement operational strategies to improve efficiency, reduce costs, and increase customer satisfaction.
  3. Ensure compliance with all banking regulations and policies.
  4. Monitor and analyze operational data to identify areas for improvement and implement necessary changes.
  5. Lead and manage a team of operations staff, providing guidance, training, and support to ensure high performance and adherence to company standards.
  6. Develop and maintain strong working relationships with other departments and teams within the bank to facilitate effective collaboration and communication.
  7. Conduct regular performance evaluations and provide feedback to team members to foster growth and development.
  8. Serve as a point of escalation for complex operational issues and provide timely and effective resolutions.
  9. Stay updated on industry trends and best practices in banking operations to continuously improve processes and procedures.
  10. Work closely with senior management to develop and implement strategic initiatives to achieve organizational goals.
  11. Ensure the security and confidentiality of customer information and bank assets.
  12. Communicate with customers and address their concerns or complaints in a timely and professional manner.
  13. Monitor and manage operational budgets and expenses.
  14. Create and maintain operational reports to track key performance indicators and present to senior management.
  15. Foster a positive and inclusive work environment that promotes teamwork, collaboration, and a strong work ethic.
Where is this job?
This job is located at Hyderabad, Telangana, India
Job Qualifications
  • Bachelor's Or Master's Degree In Business Administration, Finance, Or Related Field.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Internal And External Stakeholders.

  • At Least 8 Years Of Experience In Operations Management, Preferably In The Banking Or Financial Services Industry.

  • Proven Track Record Of Successfully Leading And Managing Cross-Functional Teams.

  • Strong Analytical Skills And Ability To Identify And Implement Process Improvements.

Required Skills
  • Risk Management

  • Financial Analysis

  • Change Management

  • Process Improvement

  • Strategic Planning

  • Project Management

  • Vendor Management

  • Team Management

  • Budget management

  • customer service

  • Performance evaluation

  • Compliance Oversight

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Sr Operations Manager in Hyderabad, Telangana, India is between 13,00,000 - 20,00,000 INR per year. This salary may vary depending on factors such as the industry, company size, and level of experience. Some companies may offer additional benefits such as bonuses, incentives, and stock options. It is important to research and negotiate your salary based on your qualifications and the job market in your specific industry.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedMarch 26th, 2025
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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