Senior ServiceNow ITSM Developer
At Bank of America, we strive to provide our customers with the best financial services and solutions. To support this goal, we are seeking a highly skilled Senior ServiceNow ITSM Developer to join our dynamic team. This individual will play a critical role in developing and maintaining our ServiceNow platform, ensuring its efficiency and effectiveness in meeting our IT service management needs. As a Senior ServiceNow ITSM Developer, you will have the opportunity to work with cutting-edge technology and collaborate with cross-functional teams to deliver top-notch solutions. We are looking for a candidate with a strong technical background, excellent problem-solving skills, and a passion for staying up-to-date with the latest industry trends. If you possess these qualities and are ready to take on a challenging and rewarding role, we welcome you to apply for this position.
- Develop and maintain the ServiceNow platform to meet the IT service management needs of Bank of America.
- Collaborate with cross-functional teams to design, develop, and implement ServiceNow solutions.
- Stay up-to-date with the latest industry trends and technologies to ensure the ServiceNow platform remains efficient and effective.
- Troubleshoot and resolve complex technical issues related to the ServiceNow platform.
- Develop and maintain documentation for ServiceNow processes and procedures.
- Train and support other team members on the use and functionality of the ServiceNow platform.
- Participate in project planning and contribute to the development of project timelines and deliverables.
- Continuously improve and optimize the ServiceNow platform to enhance user experience and increase efficiency.
- Communicate regularly with stakeholders to gather feedback and understand business requirements.
- Provide technical expertise and guidance in the evaluation and selection of third-party tools and integrations.
- Act as a subject matter expert for ServiceNow within the organization.
- Manage and prioritize multiple tasks and projects to meet deadlines.
- Adhere to best practices, standards, and procedures for ServiceNow development.
- Collaborate with vendors and external resources to ensure successful implementation and integration of ServiceNow solutions.
- Participate in on-call rotation and provide support for critical incidents related to the ServiceNow platform.
Extensive Experience With Servicenow Itsm: The Ideal Candidate Should Have At Least 5 Years Of Experience Working With Servicenow Itsm. This Should Include Hands-On Experience With Designing, Developing, Testing, And Deploying Itsm Solutions On The Servicenow Platform.
Strong Technical Skills: The Candidate Should Possess A Deep Understanding Of Servicenow Development Best Practices And Be Proficient In Javascript, Html, Css, And Other Web Technologies. They Should Also Have Experience With Servicenow Apis And Integrations With Third-Party Systems.
Itil Certification: A Senior Servicenow Itsm Developer At Bank Of America Should Have A Strong Understanding Of Itil Processes And Principles. An Itil Foundation Certification Is Preferred, With Additional Itil Certifications Such As Itil Intermediate Or Expert Being A Plus.
Excellent Communication Skills: The Candidate Should Be Able To Effectively Communicate Complex Technical Concepts To Non-Technical Stakeholders. They Should Also Be Able To Work Collaboratively With Cross-Functional Teams To Gather Requirements, Provide Updates, And Resolve Issues.
Experience In Financial Services Industry: Bank Of America Is A Large Financial Institution, And Experience Working In The Industry Is Highly Desired. The Ideal Candidate Should Have A Strong Understanding Of The Unique Challenges And Regulations In The Financial Services Sector, And Be Able To Adapt Servicenow Solutions To Meet These Requirements.
Change Management
Agile Methodology
User Interface Design
ITSM processes
Scripting languages
ITIL Framework
ServiceNow development
Workflow automation
Integration management
Service Catalog
Advanced reporting
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Senior ServiceNow ITSM Developer is between $100,000 to $150,000 per year. This may vary depending on the location, experience, and skill level of the individual. Some companies may offer additional benefits and bonuses as well.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started