Bank of America

Senior Operations Associate

Bank of America

Buffalo, NY, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you passionate about ensuring smooth operations and providing excellent customer service? Bank of America is looking for an enthusiastic Senior Operations Associate to join our talented team.The Senior Operations Associate is a critical part of the Bank of America team, responsible for ensuring the efficient and accurate processing of customer transactions and providing exemplary customer service. The successful candidate should have strong problem-solving and communication skills, an enthusiasm for helping customers, and a commitment to delivering top-notch service.In order to be successful in this role, you must have a minimum of five years of experience in banking operations, customer service, or a related field. You should possess excellent communication and interpersonal skills, be highly organized and able to handle multiple tasks simultaneously, and be proficient in Microsoft Office applications. A Bachelor's degree or equivalent experience is preferred. If you possess the necessary qualifications and are looking for an opportunity to make a valuable contribution to a successful team, we encourage you to apply today!

Where is this job?
This job is located at Buffalo, NY, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work Independently

  • Proficiency In Microsoft Office

  • Strong Organizational Skills

  • Sound Decision-Making Skills

  • Knowledge Of Banking Regulations And Industry Best Practices

  • Ability To Prioritize Workload

  • Proven Record Of Meeting Deadlines

Required Skills
  • Budgeting

  • Risk Management

  • Financial Analysis

  • Accounting

  • Process Improvement

  • Project Management

  • Problem Solving

  • Forecasting

  • Negotiation

  • Decision Making

  • Relationship Building

  • Compliance

  • Analytics

  • Performance monitoring

  • Client management

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • collaboration

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Senior Operations Associate in Buffalo, NY, USA is $51,000 to $62,500 per year. This salary range can vary based on the experience and qualifications of the individual as well as the employer.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 6th, 2023
Apply BeforeJuly 20th, 2025
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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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