Senior Operations Analyst - Global Payment Operations

Are you a highly skilled and experienced operations analyst looking for your next career move? Look no further than Bank of America! We are currently seeking a Senior Operations Analyst to join our dynamic Global Payment Operations team. As a Senior Operations Analyst, you will play a critical role in ensuring the smooth and efficient operation of our global payment processes. With your expertise and attention to detail, you will help us achieve our goal of delivering exceptional service to our clients. Join us and take your career to the next level with one of the world's leading financial institutions.

1. Conduct in-depth analysis of global payment processes to identify areas for improvement and efficiency.
2. Develop and implement strategies to optimize global payment operations and reduce costs.
3. Collaborate with cross-functional teams to ensure seamless integration of new processes and systems.
4. Monitor and analyze payment data to identify trends, issues, and potential risks.
5. Create and maintain accurate and detailed documentation of processes, procedures, and policies related to global payments.
6. Act as a subject matter expert on global payment processes, providing guidance and support to team members and other departments.
7. Identify and address any operational gaps or issues, working closely with stakeholders to implement solutions.
8. Stay updated on industry trends and best practices in global payment operations to continuously improve processes.
9. Conduct regular audits to ensure compliance with regulatory requirements and internal policies.
10. Train and mentor junior team members to enhance their skills and knowledge in global payment operations.
11. Communicate with clients to understand their needs and provide exceptional service.
12. Proactively identify areas for cost savings and make recommendations to management.
13. Participate in cross-functional projects and initiatives to drive operational excellence within the organization.
14. Stay updated on Bank of America's products, services, and processes to ensure alignment with company goals and objectives.
15. Foster a positive and collaborative work environment within the team and across departments.

According to JobzMall, the average salary range for a Senior Operations Analyst - Global Payment Operations in Scranton, PA, USA is between $73,000 and $90,000 per year, with the average being around $81,000. This may vary depending on the specific company and industry, as well as the individual's experience and qualifications.

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.