Bank of America

Senior Claim Analyst

Bank of America

Phoenix, AZ, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Hi there! Are you a detail-oriented and analytical individual with a strong background in claims analysis? If so, we have an exciting opportunity for you as a Senior Claim Analyst at Bank of America. In this role, you will be responsible for reviewing and analyzing complex claims, identifying trends and patterns, and making informed recommendations to improve our claims processes. We are looking for someone with a keen eye for detail and a passion for problem-solving. If you have a minimum of 5 years of experience in a similar role, excellent communication skills, and the ability to thrive in a fast-paced environment, we would love to hear from you. Join our team and take your career to the next level!

  1. Reviewing and analyzing complex claims to identify trends and patterns.
  2. Making informed recommendations to improve claims processes based on analysis.
  3. Ensuring accuracy and attention to detail in all claim evaluations and reports.
  4. Collaborating with cross-functional teams to gather and analyze data related to claims.
  5. Utilizing advanced analytical tools and techniques to interpret data and draw conclusions.
  6. Communicating effectively with internal and external stakeholders regarding claim information and recommendations.
  7. Staying up-to-date with industry regulations and standards to ensure compliance in all claims processes.
  8. Developing and maintaining documentation and records related to claims.
  9. Proactively identifying potential issues and risks in claims processes and proposing solutions.
  10. Mentoring and training junior analysts as needed.
  11. Participating in special projects and initiatives to improve overall claims operations.
  12. Maintaining confidentiality and security of sensitive claim information.
  13. Prioritizing and managing workload effectively to meet deadlines.
  14. Adhering to company policies and procedures at all times.
Where is this job?
This job is located at Phoenix, AZ, USA
Job Qualifications
  • A Bachelor's Degree In Business, Finance, Or A Related Field.

  • At Least 5 Years Of Experience In Claims Analysis, Preferably In The Banking Or Financial Industry.

  • Proven Ability To Analyze And Interpret Complex Data, Identify Trends, And Make Recommendations Based On Findings.

  • Strong Knowledge Of Banking Regulations And Compliance Requirements For Claims Processing.

  • Excellent Communication And Interpersonal Skills, With The Ability To Collaborate With Various Teams And Stakeholders To Resolve Claims Efficiently And Accurately.

Required Skills
  • Data Analysis

  • Communication

  • Time Management

  • Attention to detail

  • Problem Solving

  • Negotiation

  • customer service

  • Risk assessment

  • Regulatory compliance

  • Fraud detection

  • Investigation

  • Claim Processing

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Senior Claim Analyst in Phoenix, AZ, USA is $68,500-$93,000 per year. This can vary depending on factors such as experience, education, and the specific industry or company the individual works for.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2025
Apply BeforeAugust 19th, 2025
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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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