Bank of America

Relationship Banker - South End Financial Center

Bank of America

Boston, MA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At Bank of America, our mission is to help our customers achieve their financial goals and dreams. We are currently seeking a dedicated and customer-focused Relationship Banker to join our team at the South End Financial Center. As a Relationship Banker, you will have the opportunity to build strong relationships with clients, understand their financial needs, and provide personalized solutions to help them reach their goals. We are looking for someone who is highly motivated, has a passion for customer service, and is committed to delivering exceptional results. If you are ready to take the next step in your banking career and make a positive impact on the lives of our clients, we encourage you to apply for this exciting opportunity.

  1. Build and maintain strong relationships with clients by providing exceptional customer service.
  2. Understand and assess clients' financial needs to determine appropriate banking solutions.
  3. Educate and advise clients on various banking products and services to help them achieve their financial goals.
  4. Meet and exceed sales goals by promoting and cross-selling banking products and services.
  5. Maintain a thorough knowledge of all banking products, services, and policies.
  6. Conduct financial transactions accurately and efficiently.
  7. Proactively identify and resolve any customer concerns or issues.
  8. Collaborate with team members and other departments to ensure a seamless customer experience.
  9. Stay up-to-date on industry trends and changes to better serve clients.
  10. Comply with all bank regulations and policies.
  11. Continuously seek out opportunities to improve processes and procedures.
  12. Attend training and development programs to enhance knowledge and skills.
  13. Represent the bank in a professional and positive manner at all times.
  14. Act as a brand ambassador and promote Bank of America's mission and values.
  15. Uphold a high level of integrity and confidentiality in all interactions with clients and their financial information.
Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Bachelor's Degree In Finance, Business, Or Related Field.

  • Knowledge Of Banking Products And Services, Including Loans, Mortgages, And Investment Options.

  • Minimum Of 2-3 Years Experience In Banking, Customer Service, Or Sales.

  • Strong Communication, Interpersonal, And Relationship-Building Skills.

  • Ability To Meet Sales Targets And Maintain A High Level Of Customer Satisfaction.

Required Skills
  • Communication Skills

  • Networking

  • Time Management

  • Analytical skills

  • Attention to detail

  • Problem Solving

  • customer service

  • Relationship Building

  • Teamwork

  • Organization

  • Sales skills

  • Financial Knowledge

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Relationship Banker - South End Financial Center in Boston, MA, USA is between $40,000 and $60,000 per year. This range can vary depending on the specific company, years of experience, and other factors such as bonuses and benefits.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 26th, 2025
Apply BeforeSeptember 18th, 2025
This job posting is from a verified source. 
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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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