Bank of America

Relationship Banker

Bank of America

Tampa, FL, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to Bank of America, where our mission is to help customers achieve their financial goals. As a Relationship Banker, you will have the opportunity to build strong connections with our clients and guide them towards financial success. We are seeking a highly motivated and customer-focused individual to join our team. In this role, you will be responsible for providing personalized financial solutions and building lasting relationships with our clients. If you have a passion for delivering exceptional customer service and possess strong financial knowledge, we would love to have you on our team.

  1. Provide exceptional customer service to clients by actively listening to their needs and offering personalized financial solutions.
  2. Build and maintain strong relationships with clients to understand their financial goals and needs.
  3. Act as a trusted advisor and guide clients towards financial success by educating them on various banking products and services.
  4. Proactively identify opportunities to upsell and cross-sell products and services to clients.
  5. Conduct financial reviews and assessments to identify potential areas for improvement and offer suitable solutions.
  6. Stay updated on the latest banking products, services, and industry trends to better assist clients.
  7. Adhere to all bank policies and procedures, including compliance with regulatory requirements.
  8. Meet individual and team sales targets and contribute towards the overall success of the branch.
  9. Maintain accurate and up-to-date client records and documentation.
  10. Collaborate with other team members to provide a seamless and efficient customer experience.
  11. Continuously strive to enhance the customer experience and suggest improvements to processes and procedures.
  12. Attend training and development programs to enhance product knowledge and sales skills.
  13. Follow up with clients on a regular basis to ensure their satisfaction and address any concerns or issues.
  14. Handle customer complaints and resolve them in a timely and professional manner.
  15. Represent the bank in a positive and professional manner at all times.
Where is this job?
This job is located at Tampa, FL, USA
Job Qualifications
  • Bachelor's Degree In Business, Finance, Or A Related Field.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.

  • Strong Understanding Of Banking Products And Services, Including Loans, Credit Cards, And Investment Options.

  • Minimum Of 2-3 Years Of Experience In Banking Or Financial Services, Preferably In A Customer-Facing Role.

  • Proven Track Record Of Meeting Or Exceeding Sales Goals And Providing Exceptional Customer Service.

Required Skills
  • Financial Analysis

  • Networking

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • Problem Solving

  • customer service

  • Relationship Management

  • Compliance

  • Teamwork

  • Cross-Selling

  • Decision

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • Interpersonal Skills

  • Creative Thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Relationship Banker in Tampa, FL, USA is $40,000-$55,000 per year. This range can vary depending on factors such as experience, education, and specific job duties.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 10th, 2024
Apply BeforeJune 9th, 2026
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About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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