Bank of America

Relationship Administrator

Bank of America

Charlotte, NC, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you an organized and service-oriented professional who enjoys interacting with customers? If so, Bank of America is looking for a Relationship Administrator to join our team. As the Relationship Administrator, you will be responsible for providing excellent customer service in all aspects of our business. You will also be responsible for managing banking relationships with our customers and developing strategies to build longer-term customer relationships.To be successful in this role, you will need to have strong communication skills and a customer service-focused attitude. You should also have experience in banking operations and a keen eye for detail. Being knowledgeable on banking products and services is a plus. Additionally, you should feel comfortable working in a fast-paced environment and be able to adjust to changing customer needs.If you believe you have the required qualifications and the right attitude for this position, please apply now!

Responsibilities:

  1. Provide excellent customer service to all customers.
  2. Manage banking relationships with customers and develop strategies to build longer-term customer relationships.
  3. Maintain strong communication skills and a customer service-focused attitude.
  4. Apply knowledge of banking operations and have a keen eye for detail.
  5. Maintain a knowledge of banking products and services.
  6. Work in a fast-paced environment and be able to adjust to changing customer needs.
  7. Handle customer inquiries and resolve customer complaints in a timely manner.
  8. Monitor customer accounts and transactions for any suspicious activity.
  9. Provide recommendations for banking services and products that meet customer needs.
  10. Maintain customer records and ensure accuracy of customer information.
Where is this job?
This job is located at Charlotte, NC, USA
Job Qualifications
  • Proficiency In Microsoft Office Suite

  • Excellent Communication Skills

  • Strong Organizational And Problem-Solving Skills

  • Knowledge Of Banking And Financial Regulations

  • Ability To Multitask And Prioritize Tasks

  • Knowledge Of Applicable Laws And Regulations

  • Customer Service Experience

  • Bachelor's Degree Or Equivalent Experience

Required Skills
  • Consulting

  • Project Management

  • Networking

  • Communication

  • Negotiation

  • Conflict Resolution

  • customer service

  • Relationship Building

  • Compliance

  • Collaboration

  • Organization

  • Analytical

  • Problem-Solving

  • Financial acumen

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Work ethic

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Relationship Administrator in Charlotte, NC, USA is $42,000 to $52,000 per year. This salary range may vary depending on the employer, job duties, experience, and other factors.

Additional Information
Bank of America is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 16th, 2023
Apply BeforeAugust 19th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Bank of America

Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started