
Relationship Administrator
Are you an organized and service-oriented professional who enjoys interacting with customers? If so, Bank of America is looking for a Relationship Administrator to join our team. As the Relationship Administrator, you will be responsible for providing excellent customer service in all aspects of our business. You will also be responsible for managing banking relationships with our customers and developing strategies to build longer-term customer relationships.To be successful in this role, you will need to have strong communication skills and a customer service-focused attitude. You should also have experience in banking operations and a keen eye for detail. Being knowledgeable on banking products and services is a plus. Additionally, you should feel comfortable working in a fast-paced environment and be able to adjust to changing customer needs.If you believe you have the required qualifications and the right attitude for this position, please apply now!
Responsibilities:
- Provide excellent customer service to all customers.
- Manage banking relationships with customers and develop strategies to build longer-term customer relationships.
- Maintain strong communication skills and a customer service-focused attitude.
- Apply knowledge of banking operations and have a keen eye for detail.
- Maintain a knowledge of banking products and services.
- Work in a fast-paced environment and be able to adjust to changing customer needs.
- Handle customer inquiries and resolve customer complaints in a timely manner.
- Monitor customer accounts and transactions for any suspicious activity.
- Provide recommendations for banking services and products that meet customer needs.
- Maintain customer records and ensure accuracy of customer information.
Proficiency In Microsoft Office Suite
Excellent Communication Skills
Strong Organizational And Problem-Solving Skills
Knowledge Of Banking And Financial Regulations
Ability To Multitask And Prioritize Tasks
Knowledge Of Applicable Laws And Regulations
Customer Service Experience
Bachelor's Degree Or Equivalent Experience
Consulting
Project Management
Networking
Communication
Negotiation
Conflict Resolution
customer service
Relationship Building
Compliance
Collaboration
Organization
Analytical
Problem-Solving
Financial acumen
Interpersonal
Communication
Leadership
Time management
Work ethic
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Relationship Administrator in Charlotte, NC, USA is $42,000 to $52,000 per year. This salary range may vary depending on the employer, job duties, experience, and other factors.
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Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.

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