Product Owner - ServiceNow
Are you a driven, results-oriented individual with a passion for technology and innovation? Look no further, Bank of America is seeking a highly motivated Product Owner with expertise in ServiceNow to join our dynamic team. As a Product Owner, you will play a crucial role in the development and enhancement of our ServiceNow platform, ensuring that it meets the needs of our organization and clients. We are looking for a strategic thinker with exceptional communication and leadership skills, who can effectively collaborate with cross-functional teams to drive the success of our ServiceNow initiatives. If you have a strong background in ServiceNow implementation and a desire to make a positive impact in the financial industry, we want to hear from you!
- Develop and prioritize product backlog for the ServiceNow platform based on business objectives and user needs.
- Collaborate with cross-functional teams to define and refine product requirements.
- Lead the planning, execution, and delivery of ServiceNow initiatives, ensuring they meet quality, timeline, and budget expectations.
- Conduct market research and stay updated on industry trends to identify opportunities for product enhancements and new features.
- Work closely with stakeholders to gather feedback and make informed decisions regarding product roadmap.
- Communicate product vision, progress, and updates to key stakeholders and senior management.
- Ensure the ServiceNow platform meets security, compliance, and regulatory standards.
- Analyze data and metrics to measure and improve product performance and user experience.
- Act as a subject matter expert for ServiceNow, providing guidance and support to other teams and departments.
- Collaborate with vendors and third-party partners to integrate new technologies and solutions into the ServiceNow platform.
- Stay updated on the latest developments and updates in ServiceNow and share knowledge and best practices with the team.
- Provide leadership and mentorship to other team members, fostering a culture of continuous improvement and innovation.
- Proactively identify and mitigate potential risks and issues related to the ServiceNow platform.
- Continuously seek opportunities to enhance the ServiceNow platform and drive innovation within the organization.
- Represent the organization and its values while interacting with clients, vendors, and industry professionals.
Experience With Servicenow: The Ideal Candidate Should Have At Least 3-5 Years Of Experience Working With Servicenow, Preferably In A Product Owner Role. They Should Have A Strong Understanding Of The Platform's Capabilities And Be Able To Effectively Translate Business Requirements Into Servicenow Solutions.
Agile Mindset: As A Product Owner, The Candidate Will Be Responsible For Prioritizing And Managing The Product Backlog, Working Closely With The Development Team, And Ensuring Timely Delivery Of High-Quality Features. Therefore, They Should Have A Deep Understanding Of Agile Principles And Methodologies, And Be Able To Effectively Apply Them To Their Work.
Financial Industry Knowledge: Bank Of America Is A Leading Financial Institution, And The Product Owner Should Have A Good Understanding Of The Banking Industry And Its Processes. They Should Be Able To Identify Business Opportunities And Translate Them Into Servicenow Solutions That Drive Value For The Organization.
Strong Communication Skills: The Product Owner Will Be The Main Point Of Contact Between The Business Stakeholders And The Development Team. Therefore, They Should Have Excellent Communication Skills To Effectively Gather And Articulate Business Requirements, Provide Project Updates, And Manage Expectations.
Leadership And Collaboration: The Product Owner Should Be A Natural Leader With The Ability To Influence And Motivate Cross-Functional Teams. They Should Also Be Able To Collaborate Effectively With Various Stakeholders, Including Business Users, Developers, And Project Managers, To Drive Successful Outcomes.
Product Management
Agile methodologies
User Stories
Release management
SCRUM framework
Requirements Gathering
Stakeholder management
Product vision
product strategy
Roadmapping
Prioritization
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Problem Solving
Time management
creativity
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Product Owner - ServiceNow in Charlotte, NC, USA is $110,000 - $130,000 per year. This may vary depending on the specific company, experience level, and other factors.
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Bank of America Corp. is a bank and financial holding company, which engages in the provision of banking and nonbank financial services. It operates through the following segments: Consumer Banking, Global Wealth and Investment Management, Global Banking, Global Markets, and Legacy Assets and Servicing. The Consumer Banking segment offers credit, banking, and investment products and services to consumers and small businesses.
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